Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Winter Haven, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
462 reviews
5 stars
438
4 stars
12
3 stars4
2 stars2
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many specific mentions of employees like Arthur, Richard, and Ray.
Product Knowledge
Reviewers highlighted the staff's expertise in explaining products and services, ensuring customers understood their options and how to use their new devices.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about disorganization and communication issues, particularly at the Lake Wales location.
Efficiency
Several reviews mentioned quick service and efficient problem resolution, contributing to a generally positive shopping experience.
Overall Satisfaction
Many customers expressed high satisfaction with their experiences, recommending the store for its exceptional service and helpful staff.
- ASAllan StollermanNov 10, 20255.0Good representative. Answered my questions.
- TWTony WilsonSep 13, 20255.0Great Service and very knowledgeable!!!
- WAwanda angladaAug 24, 20255.0Arthur is an awesome person thank you for you help and patience.
- MGMean GeneAug 14, 20255.0Richard in Winter Haven store was excellent and very patient explaining everything.
- MLMike LeeAug 9, 20255.0Delayne was awesome! She was patient and cheerful in my time of need. Great job!
Frequently Asked Questions About Verizon
What products and services does Victra offer at the Winter Haven location?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection, along with services like new lines, upgrades, new devices, and accessories.
What are the store hours for Victra in Winter Haven, FL?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Where is the Victra Verizon Authorized Retailer in Winter Haven located?
It is located at 5935 Cypress Gardens Blvd, Ste 650, Winter Haven, FL 33884.
What payment options are accepted at the Victra Winter Haven store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra Winter Haven offer in-store pickup for online orders?
Yes, Victra supports in-store pickup for online purchases.
What languages are supported at the Victra Winter Haven store?
The store provides services in English and Spanish.
Which brands does Victra carry at their Winter Haven location?
They carry brands including Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, and more.
What nearby places can I visit after shopping at Victra Winter Haven?
After visiting Victra, you can check out nearby places such as Tropical Smoothie Cafe for refreshments, Towns Center at Cypress Gardens for shopping, and LEGO® NINJAGO® The Ride for family-friendly entertainment.
Are there other Verizon retailers near the Victra Winter Haven store?
Yes, nearby Verizon retailers include another Verizon store and GoWireless Verizon Premium Retailer, providing additional options for Verizon products and services.
What local amenities are near Victra Winter Haven that can help customers plan their visit?
Nearby amenities include Wells Fargo ATM for banking needs, Starbucks for coffee, and Sage Dental of Winter Haven for dental services, all within close distance to assist customers before or after their visit.