Business Details
5935 Cypress Gardens Blvd, Winter Haven, FL
33884, United States
Certified by Verizon • Feb 22, 2026
(863) 324-2233
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Winter Haven, FL. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.9
471 reviews
5 stars
445
4 stars
14
3 stars4
2 stars2
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their friendliness, patience, and willingness to help, particularly highlighting employees like Arthur, Richard, and Ray.
Knowledgeable Staff
Many reviews noted the staff's expertise and ability to explain products and services clearly, enhancing the overall customer experience.
Mixed Experiences
While most feedback was positive, there were some negative experiences related to communication issues and service delays, particularly at the Lake Wales location.
Efficient Service
Customers appreciated the quick and efficient service, with many noting that their issues were resolved promptly.
- LHLynne HallFeb 19, 20264.0Anthony was very helpful. He knew what he was doing and spend time with use getting the best value and product for us.
- JTJay ThompsonFeb 1, 20265.0Anthony was the best salesman we have EVER worked with. He was patient and went above and beyond!!! 10 ⭐️
- JSJudy SymesJan 9, 20265.0Came into Verizon store on Sunday January 4th to replace a phone I lost. Arthur greeted us kindly took us through all the steps and wound up getting extra promotions that will be wonderful for my job. I highly recommend Arthur as a employee and a salesperson. He was awesome five stars for Arthur.
- PMPat McClaineJan 1, 20265.0The guys here are absolutely awesome. I had to come back into the store today, and Arthur was an absolute joy to work with, and made everything so easy to understand. He straighten out everything for me and he was so patient. Thank you Arthur!
- ASAllan StollermanNov 10, 20255.0Good representative. Answered my questions.
Frequently Asked Questions About Verizon
What products and services does Victra offer at the Winter Haven location?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection, along with services like new lines, upgrades, new devices, and accessories.
What are the store hours for Victra in Winter Haven, FL?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Where is the Victra Verizon Authorized Retailer in Winter Haven located?
It is located at 5935 Cypress Gardens Blvd, Ste 650, Winter Haven, FL 33884.
What payment options are accepted at the Victra Winter Haven store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra Winter Haven offer in-store pickup for online orders?
Yes, Victra supports in-store pickup for online purchases.
What languages are supported at the Victra Winter Haven store?
The store provides services in English and Spanish.
Which brands does Victra carry at their Winter Haven location?
They carry brands including Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, and more.
What nearby places can I visit after shopping at Victra Winter Haven?
After visiting Victra, you can check out nearby places such as Tropical Smoothie Cafe for refreshments, Towns Center at Cypress Gardens for shopping, and LEGO® NINJAGO® The Ride for family-friendly entertainment.
Are there other Verizon retailers near the Victra Winter Haven store?
Yes, nearby Verizon retailers include another Verizon store and GoWireless Verizon Premium Retailer, providing additional options for Verizon products and services.
What local amenities are near Victra Winter Haven that can help customers plan their visit?
Nearby amenities include Wells Fargo ATM for banking needs, Starbucks for coffee, and Sage Dental of Winter Haven for dental services, all within close distance to assist customers before or after their visit.
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Certified February 22, 2026Yext Knowledge Graph
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