Business Details
199 Cypress Gardens Blvd Sw, Winter Haven, FL
33880, United States
Certified by Verizon • Feb 22, 2026
(863) 401-8484
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/florida/winter-haven/winter-haven-341290
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Winter Haven for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.0
579 reviews
5 stars
354
4 stars
66
3 stars
56
2 stars
26
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff, particularly highlighting individuals like Arthur, Donovan, and Kevin for their exceptional service.
Negative Experiences
Several reviews reported poor customer service experiences, including rudeness, lack of assistance, and issues with order processing, leading to frustration and dissatisfaction.
Store Environment
Customers noted a busy store environment, which sometimes resulted in long wait times and feelings of being overlooked.
Mixed Reviews
While some customers had positive experiences, others expressed disappointment with the service quality, indicating inconsistency in staff performance.
- AAAlyssa AguiarJan 20, 20265.0Super helpful staff, way more helpful than online support. This is one of the only “corporate” stores in the area. Avoid the other non-corporate ones for orders and such. They will play games with you and leave you high and dry. It is pretty busy here so do be patient with them, but otherwise solid store with solid staff. Now if only the online chat support could learn a thing or two from these guys 😬😫
- ASAnna Jean SmithJan 17, 20265.0The lady I spoke with was extremely understanding with my problem
- LSLisa SheaJan 14, 20265.0Kevin T was so patient with us transferring our plan back to Verizon. It was painstakingly long and difficult but he was so professional and knowledgeable!
- LLLelyDec 28, 20255.0Thank you Juan and 2 associates I didn't get their name (taller gentleman & young lady I think manager) after an icky start to switching over we were kindly helped.
- LCLAURENCE CAHOON, CPADec 24, 20255.0Richard has given me outstanding service for several devices in the past and made my Holiday a pleasure. Look him up in Winter Haven.
Frequently Asked Questions About Verizon
What are the Verizon Winter Haven store hours?
The Verizon store in Winter Haven is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 6:00 PM.
Which brands of smartphones and devices does Verizon Winter Haven offer?
Verizon Winter Haven offers smartphones and devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I order online and pick up my products at the Verizon Winter Haven store?
Yes, you can buy online and pick up your order in-store. Verizon also offers free 2-day shipping, express lockers, or same-day delivery in select areas.
What types of wireless and internet plans are available at Verizon Winter Haven?
Verizon offers mobile plans, wireless internet plans, voice plans, and Fios internet plans at their Winter Haven location.
Does Verizon Winter Haven accept debit cards and mobile NFC payments?
Yes, Verizon Winter Haven accepts debit cards, mobile NFC payments, and also paychecks; they do not require cash only payments.
Can customers schedule an in-store appointment with Verizon Winter Haven?
Yes, customers can schedule in-store appointments online or via the My Verizon app for added convenience.
What nearby restaurants can I visit before or after shopping at Verizon Winter Haven?
Nearby dining options include Fazoli’s, Applebee’s Grill + Bar, Burger King, Bobablastic (bubble tea), Sal’s Pizza, Sip ’n’ Share, Royal Breakfast Bar, Starbucks, Taste of Home Grill, Salem’s Fresh Eats, and Panera Bread.
Are there any recreational spots close to Verizon Winter Haven?
Yes, nearby recreational spots include 'Rowdy' Gaines Olympic Pool, Winter Haven Yoga studio, and City of Winter Haven Parks, Recreation & Culture area for outdoor activities.
Where can I find automotive services near Verizon Winter Haven?
Automotive services nearby include Dodge Chrysler Jeep RAM of Winter Haven, Chevrolet Center Inc, Midas tire and repair, Tints MVP Window Tinting, Kelley Winter Haven, and Trucks R Us dealership and parts.
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Certified February 22, 2026Yext Knowledge Graph
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