Best Buy

4.3
4533 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3367 Daniels Rd, Winter Garden, FL
34787, United States

Hours

Reviews

4.3
4,533 reviews
5 stars
2,811
4 stars
908
3 stars
348
2 stars
131
1 star
335

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised individual staff members for their helpfulness, others reported poor service and long wait times.

Product Availability

Customers appreciated the variety of products available, but there were complaints about order fulfillment issues and incorrect items being delivered.

Management Issues

Several reviews highlighted poor management and lack of accountability, particularly in resolving customer complaints and issues with orders.

Store Experience

The store environment received positive remarks for cleanliness and organization, but some customers experienced frustration with the checkout process and staff availability.

Technical Support

Experiences with Geek Squad were inconsistent, with some customers praising the support received while others reported significant issues and delays.
  • SC
    Sammie Crane
    3 days ago
    1.0
    Absolute nightmare. I dropped my repair off for geek squad weeks ago. I finally got in contact with Apple who let me know. They shipped my laptop back 10 days ago. I have tried to call, I have left multiple voicemails, I have called corporate. And everyone tells me pretty much to go screw myself. I cannot get in contact with absolutely anyone and their tracking is not showing anything. No one has called me back, there’s no way to contact the store, and Best Buy itself is giving me no solutions other than leaving a voicemail which I have left three times in the past two weeks. Absolute trash of a store would never recommend. Hopefully they even have my laptop at this point it could be lost.
  • NC
    Nelson cabrera
    Nov 17, 2025
    3.0
    Sedano's has good price en produce AND meat. like many supermarkets, they are More expensive in many items, it's a good idea to remember prices of things we buy to compare prices.
  • MM
    Meli Mel
    Nov 15, 2025
    1.0
    I did a demo for the new Ray ban display product and told that I would receive an email in about 48 hours. Well I have let 6 days go by and nothing!!!! I call Best Buy customer service and they give me an 855 number that tells me I need to chat with Meta. Chat with Meta and they are saying the retailer should have set it up. And yes for the fifth time, I checked my spam mail. Thank you but no thank you, this flip flopping back and forth to spend my hard earned money is just crazy.
  • TB
    TJ The Park Bopper
    Nov 6, 2025
    3.0
    The first time I went in to check out Magnolia I heard kef blade 2 meta hooked up to some McIntosh 1 kW mono blocks really nice listening experience just went in today because I wanted to listen to something attainable kef ls50 meta (Which I already have) with the Marantz M1 streaming amplifier ask the salesman about it and he basically gesture the size and said OK. I’m like OK I’ve seen it online. He said they did have one displayed at one point. A few steps from where we were standing, there was actually one in a box. I think the guy was actually watching over several departments so I can’t bust his chops too much about it, but it would be nice to have somebody actually showing systems like they did the first visit there.
  • PV
    Priyanka Vaidya
    Oct 30, 2025
    5.0
    Hats off to Alec and Emilio for providing the most dedicated, professional, and courteous customer service possible! I have never had such a memorable experience as a customer prior to this, and I am so grateful to them. They went above and beyond to ensure that I was satisfied. My family and I have always been loyal Best Buy customers, but after this, I will give this specific store all my business with zero hesitations. Kudos to you guys for striving to be the best.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Winter Garden?

You can shop TVs, computers, appliances, and more at the Best Buy located at 3367 Daniels Rd, Winter Garden, FL.

What are the store hours for Best Buy in Winter Garden?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.