Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 5995 Signature Dr. in Wildwood, FL 34785
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
692 reviews
5 stars
590
4 stars
39
3 stars
13
2 stars8
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, helpful, and friendly, with several specific mentions of individual employees who provided excellent service.
Staffing Issues
Several reviews highlighted concerns about understaffing and long wait times, indicating a need for better management of customer flow and staffing levels.
Mixed Experiences
While many customers had positive experiences, some reported frustrations with service delays, miscommunication, and issues with billing or product availability.
Store Environment
Customers noted the store's busy atmosphere and some discomfort with seating, suggesting improvements could enhance the overall experience.
- SSShannon Schiller1 day ago4.0Everything seemed to have been handled until our first bill. No discounts applied. Agent said to give it a few days. Then next bill came and still charged $80 plus $90 for 2 lines vs $80 total. Now we have to go wait for store rep to change when we get back in town.
- DFdat .FA52 days ago5.0Alex helped us out with a great deal got the new iPhone for free helped with the whole process, stayed late until we finished got us a case and screen protector for free would definitely go back
- LOLynell Oyen4 days ago5.0Great help answered all of our questions got set up with a new phone. Both my wife and I would recommend stopping in a Wildwood Verizon. Good people remember some days it’s busy so be prepared to either wight or come back earlier in the day.
- DCDeb CoopmanJan 3, 20263.0I ended up with the phone I wanted, all data was transferred, and I got an explanation of the confusing items on the monthly bill (charges and offsetting credits). My only complaint is that the person I was dealing with was also constantly interacting and offering advice to the other two sales people, stopping what he was doing for me to help them. I thought about just leaving, but I needed the phone.
- DJDonald JohnsonJan 3, 20265.0Everything about our experience was great, phones were upgraded to iPhone 17 s & the service representative was knowledgeable & explained everything well.
Frequently Asked Questions About Verizon
What products and brands does Verizon at 5995 Signature Dr., Wildwood, FL offer?
The Verizon store offers mobile phones, smartphones, tablets, accessories, smartwatches, and prepaid devices featuring brands like Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for the Verizon location in Wildwood, FL?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does this Verizon store offer pickup or delivery services?
Yes, it offers in-store pickup and curbside pickup services but does not provide delivery.
What payment options are accepted at the Verizon Wildwood location?
They accept American Express, Cash, Discover, MasterCard, and Visa for payments.
Is the Verizon store in Wildwood wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
How can I schedule service or get support for Verizon services?
You can schedule service via the My Verizon app or use the quick link provided online for the Wildwood location.
Are there any nearby places where I can grab a meal before or after visiting Verizon?
Nearby eating options include Chipotle Mexican Grill and McDonald's, both fast food restaurants located close to the Verizon store.
Where can I find healthcare services near the Verizon store in Wildwood?
Nearby healthcare facilities include Vizavee Urgent and Primary Care, 441 Urgent Care Center, Wildwood Dentists, and DaVita Wildwood Dialysis.
What nearby shopping options are available around the Verizon store?
Nearby shopping includes Mattress Firm for furniture, Sherwin-Williams for hardware and building supplies, and Grand Traverse Plaza shopping center.
How can customers contact the Verizon store in Wildwood, FL?
You can contact the store by calling +1 352-571-4010 or emailing wildwood.fl@russellcellular.com.