Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 5995 Signature Dr. in Wildwood, FL 34785
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
675 reviews
5 stars
578
4 stars
37
3 stars
11
2 stars8
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist.
Wait Times
Several reviews mentioned long wait times, with some customers expressing frustration over delays and lack of communication during busy periods.
Sales Experience
Customers reported positive experiences with sales associates who were attentive and informative, although some felt misled about promotions.
Store Management
Feedback indicated issues with management, including unprofessional behavior and lack of support for staff during busy times.
Product Knowledge
Many customers highlighted the staff's expertise in helping them choose and set up new devices, contributing to a smooth purchasing process.
- KDKathy D4 days ago5.0Todd was awesome to deal with. He made it so easy. Really knows his products. Thanks Todd!
- JZJanet Zorsky6 days ago5.0Todd was extremely helpful. I only wish Wi-Fi service was available by Verizon for my home address.
- RORussell OneilNov 14, 20255.0The man that helped us was WICKED AWESOME he explained everything and I would definitely tell my friends to go to that store
- RKRyan KennedyNov 9, 20255.0Ray did a GREAT job. Best customer service I've had at any cell store. He cared for us as if we were human, not customers to take advantage of. Thanks Ray! 😀 -Ryan and Mandy
- CHCarol HarrisOct 30, 20255.0Wonderful wonderful Customer service from Alex Calderon, at the Wildwood FL location, on Sunday, October 26, 2025!! He went above and beyond to help me get my new phone running smoothly! I’ve had experiences where the store would make me finish the set up at home. Alex helped me every step of the way to ensure that my phone worked seamlessly! That is what excellent customer service looks like! Thank you so much - Carol Harris
Frequently Asked Questions About Verizon
What products and brands does Verizon at 5995 Signature Dr., Wildwood, FL offer?
The Verizon store offers mobile phones, smartphones, tablets, accessories, smartwatches, and prepaid devices featuring brands like Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for the Verizon location in Wildwood, FL?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does this Verizon store offer pickup or delivery services?
Yes, it offers in-store pickup and curbside pickup services but does not provide delivery.
What payment options are accepted at the Verizon Wildwood location?
They accept American Express, Cash, Discover, MasterCard, and Visa for payments.
Is the Verizon store in Wildwood wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
How can I schedule service or get support for Verizon services?
You can schedule service via the My Verizon app or use the quick link provided online for the Wildwood location.
Are there any nearby places where I can grab a meal before or after visiting Verizon?
Nearby eating options include Chipotle Mexican Grill and McDonald's, both fast food restaurants located close to the Verizon store.
Where can I find healthcare services near the Verizon store in Wildwood?
Nearby healthcare facilities include Vizavee Urgent and Primary Care, 441 Urgent Care Center, Wildwood Dentists, and DaVita Wildwood Dialysis.
What nearby shopping options are available around the Verizon store?
Nearby shopping includes Mattress Firm for furniture, Sherwin-Williams for hardware and building supplies, and Grand Traverse Plaza shopping center.
How can customers contact the Verizon store in Wildwood, FL?
You can contact the store by calling +1 352-571-4010 or emailing wildwood.fl@russellcellular.com.