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Brand Certified

Verizon

4.7
(315 reviews)

Business Details

5625 Seven Mile Dr, Wildwood, FL
34785, United States
(352) 661-0075

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 5625 Seven Mile Dr. in Wildwood, FL 34785

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
5625 Seven Mile Dr, Wildwood, FL
34785, United States

Hours

Reviews

4.7
315 reviews
5 stars
279
4 stars
12
3 stars
2
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Jenna, John, and Tim.

Staffing Issues

Several reviews highlighted long wait times due to insufficient staffing, with customers expressing frustration over delays in service.

Sales Practices

Some customers reported feeling misled about pricing and plans, leading to dissatisfaction with their purchases.

Store Experience

The cleanliness and organization of the store received positive feedback, although some customers noted poor experiences at specific locations.
  • MS
    Mary Ellen Shea
    6 days ago
    5.0
    Exceptional customer service to purchase a new I phone 17
  • LL
    leslie loven
    Feb 13, 2026
    5.0
    Brian was so nice see him he the best
  • JW
    Judi Weiland
    Jan 26, 2026
    1.0
    Sold me a new line when I just needed a phone then sent me to the corporate store to fix it.
  • DY
    Donna Yambasky
    Jan 21, 2026
    5.0
    Only one employee there, so there was a wait. He was exceptional at multitasking!
  • SE
    SJohn Evets
    Jan 8, 2026
    1.0
    The store on 466A is the worst experience I’ve had at any Verizon location. Received msg IPHONE was delivered, customer service person said it wasn’t. Went back the following day found out phone had been delivered. Instead of looking for my phone, the young man kept going outside to speak with ( I presume) his girlfriend. He didn’t help me when I needed his help. One person operating the store is not good business when 5 or 6 customers have been waiting HOURS to get help. After two days of utter frustration and waiting to have my phone activated, I went to another location on county road 466 and in less than 15 minutes, my old phone was wiped clean by the female customer service rep and new phone was working flawlessly. I don’t know how this location on 466A stays in business. Customer service should be a priority in any business. I will never set foot in that store again especially after reading the response from the OWNER to other customers that have complained about the poor quality of service.

Frequently Asked Questions About Verizon

Where is the Verizon store in Wildwood, FL located?

The Verizon store, operated by Russell Cellular, is located at 5625 Seven Mile Dr, Ste 101, Wildwood, FL 34785.

What are the hours of operation for the Verizon store in Wildwood?

The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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