Mixed feedback on customer service; some employees were praised for their helpfulness, while others were criticized for being inattentive or unhelpful.
Product Knowledge
Several customers noted that staff had limited knowledge about products, particularly mobile phones, leading to frustration.
Store Experience
Customers reported a clean store layout but expressed concerns about long wait times and difficulty finding assistance.
Inventory Issues
Many reviews mentioned low inventory levels and issues with product availability, leading to dissatisfaction.
Positive Staff Interactions
Certain employees, like Aldino and Ammeka, received high praise for their exceptional service and product knowledge, enhancing the shopping experience.
MF
Michael Chase Flack Fox
5 days ago
5.0
There have been a couple times when we have had a negative experience with Best Buy.
We nonetheless ended up going into the store on Palm Beach Lakes Blvd this past Monday for a simple question. Once there, we were met there by Kabir in Computers, where, he completely confounded our expectations with thoughtful attention and concern for everything we needed to know.
We had no intention of spending money in that moment. Yet, we eventually spent $300 on the proper and most useful peripherals. (Which, we are very happy about with.)
If Google Reviews allowed a sixth gold star to rate Kabir and Best Buy, we surely would.
Thanks!
M Flack-Fox
Fox Rent A Car PBI
RA
Richard Allen
Nov 16, 2025
5.0
Went to get a power TV cable and my experience was great. Thanks best buy
SO
Sarahbeth Olson
Nov 11, 2025
5.0
Has an amazing experience at this Best Buy last Friday! Great customer service. The lady at the front desk was really helpful and kind
JL
Jack Levy
Nov 8, 2025
4.0
Best Buy stores are great. They have good pricing and a lot to choose from. At this location I got the help quickly and the checkout was relatively fast. I like Best Buy stores and I’m going to come back.
DM
Deborah McCoy
Nov 6, 2025
5.0
I have always hated going to Best Buy. Today, a few employees at the West Palm location changed my mind, especially Amica (not sure if this is correct spelling). Z At the Geek Squad desk was so pleasant and helpful.
What products can I find at Best Buy in West Palm Beach?
You can shop for TVs, computers, appliances, and more at Best Buy West Palm Beach, with expert advice and Geek Squad support.
What are the operating hours of Best Buy at 1880 Palm Beach Lakes Blvd?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer in-store and curbside pickup services?
Best Buy offers in-store pickup and curbside pickup services to make shopping convenient.
Is the Best Buy store accessible for customers with wheelchairs?
Yes, the store has a wheelchair accessible entrance for customer convenience.
Can I get electronics repaired at Best Buy West Palm Beach?
Yes, Best Buy provides service repair including Geek Squad support for your electronics.
What payment methods are accepted at Best Buy West Palm Beach?
Best Buy accepts debit cards and checks, and does not require cash only payment.
Where can I find nearby dining options around Best Buy at Palm Beach Lakes Blvd?
Nearby dining options include King Buffet Chinese Restaurant, Wild Bean Cafe, Home Skillet barbecue restaurant, Chikita's 1 Venezuelan Food, Dunkin', Genji Japanese Restaurant, and Olive Garden Italian Restaurant.
Are there nearby services that can help me with car maintenance after shopping at Best Buy?
Yes, you can visit Pink Bird Car Wash or Mint Eco Car Wash and Detail Center for car wash and detailing services near Best Buy.
Which hotels are close to Best Buy for out-of-town customers?
Nearby hotels include Best Western Palm Beach Lakes, BEST WESTERN Palm Beach Lakes Inn, and BEST WESTERN Palm Beach Lakes resort.
Are there nearby financial services and ATMs around Best Buy?
Yes, TD Bank, Western Union money transfer, and GetCoins ATM services are available near Best Buy.