Best Buy

4.1
4175 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1880 Palm Beach Lakes Blvd, West Palm Beach, FL
33401, United States

Hours

Reviews

4.1
4,175 reviews
5 stars
2,292
4 stars
876
3 stars
420
2 stars
169
1 star
418

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees were praised for their helpfulness, while others were criticized for being inattentive or unhelpful.

Product Knowledge

Several customers noted that staff had limited knowledge about products, particularly mobile phones, leading to frustration.

Store Experience

Customers reported a clean store layout but expressed concerns about long wait times and difficulty finding assistance.

Inventory Issues

Many reviews mentioned low inventory levels and issues with product availability, leading to dissatisfaction.

Positive Staff Interactions

Certain employees, like Aldino and Ammeka, received high praise for their exceptional service and product knowledge, enhancing the shopping experience.
  • MF
    Michael Chase Flack Fox
    5 days ago
    5.0
    There have been a couple times when we have had a negative experience with Best Buy. We nonetheless ended up going into the store on Palm Beach Lakes Blvd this past Monday for a simple question. Once there, we were met there by Kabir in Computers, where, he completely confounded our expectations with thoughtful attention and concern for everything we needed to know. We had no intention of spending money in that moment. Yet, we eventually spent $300 on the proper and most useful peripherals. (Which, we are very happy about with.) If Google Reviews allowed a sixth gold star to rate Kabir and Best Buy, we surely would. Thanks! M Flack-Fox Fox Rent A Car PBI
  • RA
    Richard Allen
    Nov 16, 2025
    5.0
    Went to get a power TV cable and my experience was great. Thanks best buy
  • SO
    Sarahbeth Olson
    Nov 11, 2025
    5.0
    Has an amazing experience at this Best Buy last Friday! Great customer service. The lady at the front desk was really helpful and kind
  • JL
    Jack Levy
    Nov 8, 2025
    4.0
    Best Buy stores are great. They have good pricing and a lot to choose from. At this location I got the help quickly and the checkout was relatively fast. I like Best Buy stores and I’m going to come back.
  • DM
    Deborah McCoy
    Nov 6, 2025
    5.0
    I have always hated going to Best Buy. Today, a few employees at the West Palm location changed my mind, especially Amica (not sure if this is correct spelling). Z At the Geek Squad desk was so pleasant and helpful.

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in West Palm Beach?

You can shop for TVs, computers, appliances, and more at Best Buy West Palm Beach, with expert advice and Geek Squad support.

What are the operating hours of Best Buy at 1880 Palm Beach Lakes Blvd?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.