Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Wesley Chapel’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
404 reviews
5 stars
343
4 stars
13
3 stars2
2 stars4
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and knowledge, with specific mentions of employees like Tariq, Omar, and Lili.
Negative Experiences
Several reviews highlighted issues with misleading information, rude staff, and unresolved problems, leading to frustration among customers.
Sales Process
Customers appreciated the efficient sales process, with many reporting quick service and successful upgrades or plan changes.
Employee Recognition
Multiple reviews specifically commended individual employees for their exceptional service, indicating a strong team presence.
Store Environment
The store was often described as clean and welcoming, contributing to a positive shopping experience.
- KLKanecia Love-Davis1 day ago1.0They insisted it was a direct Verizon wireless store and it was not!
- RRRudeCaneNov 9, 20255.0By far the best experience I’ve had with a cellular company in a long time. They were friendly, courteous, and professional.
- AÖmer Faruk ArısoyNov 4, 20251.0I came to this branch to change my phone number. However, the employee tried to sell me products and phones rather than changing my number. He persistently tried to sell me a product. But I refused. Later, instead of changing my phone number, he changed my wife's phone number. I asked for my old number back, they kept me waiting there for hours and then told me they couldn't do it and that I had to go to another branch. They didn't even apologize. Be careful of the lady working there; all she does is drive people away. I will definitely not go there again. If your time is valuable, definitely do not go to this branch. There is a group of incompetent employees who cannot correct the mistakes they made. They directed me to another branch to get me out of there.
- VGVictoria GonzalezNov 3, 20251.0Nothing against Verizon bc I just switched and the phone customer service was great but the customer service at this specific store was atrocious. Employee that helped me gave me the worst attitude with any minor inconvenience that happened making me feel extremely uncomfortable. This other employee when I first got there gave me attitude when I wanted to order the phone rather than pick one there. I was also having issues transferring my phone number. When I told david Evan the account number and didn’t work. He belittled me by grunting under his breath how annoying this was and how we can’t figure it out, told me that can’t be it. When I showed him the bill that showed the account number he shut up. After I left I called Verizon and come to figure out it’s because they put the wrong account number in the first place which is why it was rejecting it. i felt so uncomfortable with the two employees I worked with but the second employee David was absolutely terrible. Save yourself and go to an actual Verizon store or call over the phone.
- AJAshley JosephOct 22, 20251.0Hadassah is a scammer. She lies about cell plans to gain commissions. It’s illegal, disturbing, and plain negligent. She informed me that our plan included international calls that can be made from the United States free of charge. This information made me immediately sign up from the plan. Now I have learned that this information was a lie and I am stuck with a $7000 bill due to her lies.They are very helpful with signing plans feeding you with lies, but when you are stuck with the bill they all disappear. Hadassah has no idea what she is talking about and she will lie, cheat, and use illegal tactics to get a commission. I have only had problems with her from the start. Beware of her!
Frequently Asked Questions About Verizon
Where is the Verizon store located in Wesley Chapel?
The Verizon store is located at 1025 Bruce B Downs Blvd, Wesley Chapel, FL 33544.
What are the operating hours for the Verizon store at 1025 Bruce B Downs Blvd?
The Verizon store is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 6:00 PM.
Which wireless brands and devices does the Verizon store offer?
The store offers devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus, including smartphones and tablets.
Does the Verizon store offer in-store pickup or curbside pickup?
Yes, the Verizon store offers both in-store pickup and curbside pickup services.
Can I pay my Verizon bill at the Cellular Sales store in Wesley Chapel?
Yes, you can pay your Verizon bill in-store at Cellular Sales, your local Verizon Authorized Retailer.
Do I need to make an appointment before visiting the Verizon store?
No, appointments are not required; you can simply stop by or call to make one if you prefer.
What payment methods are accepted at the Verizon store?
The Verizon store accepts American Express, Discover, Mastercard, and Visa credit cards.
What nearby places can I visit around the Verizon store at 1025 Bruce B Downs Blvd?
Nearby places include Smoothie King for refreshments, WonderGrounds Play Cafe for family fun, and Anytime Fitness for workouts.
Are there any food options close to the Verizon store?
Yes, nearby food options include Smoothie King, Little Caesars Pizza, Jamaican On The Go Food Truck, and Arby's.
What other services and stores are near the Verizon location at Bruce B Downs Blvd?
Nearby services include Tech N Cell for phone repairs, Walgreens pharmacy, and Wesley Chapel Centra Care for medical needs.