Geek Squad

Reviews

• MP

  Mike P

  Jan 13, 2026
  1.0
  Ordered a TV with install. I was NO SHOWED and NO CALLED. Verified appointment 3 times and all said that they were still going to show up and they never did despite taking the day off of work for the appointment. They farmed out the install to a company called Manada. Can't talk to ANYONE at the store. Number goes to "customer support". When asking to speak with someone at the store they say you have to go there. Useless to use service! No wonder retail is dying. They forgot how to do customer service!
• DF

  Dave F

  Sep 3, 2025
  5.0
  My laptop had been hacked. when i called my bank to be aware just in case, she suggested going to the Geek Squad. I brought it in the gentleman at the counter was friendy. He had a great pitch for the membership so I took it.They took my laptop and in 2 days later it was ready. I picked it up took it home and when I went to use it the next day a red banner came up saying "someone is monitering your computer". i brought it and the next day and it was fixed. The following is who I dealt with everytime I came in, this is why I gave you 5 stars.. The woman at the counter was extremely helpful and patient she put up with me for the 3 times i came in. She showed me how I could find my old passwords to restore some files. There were also a few other things she helped me with. Because of her I will always refer people to the Wellington Geek Squad. Her name is Claudette F. I do not want to add her last name for her privacy. You should be very pleased to have an employee who is so helpful and pleasant to deal with. Thank you, Dave F
• JR

  Joanne Robinson

  Nov 20, 2020
  5.0
  Thankyou to the wonderful technician John Paul who came to my house to fix my computer. He was very polite and knowledgeable. I cannot say enough good things about him. Thank you again I wish there were more stars.
• JS

  Joyce A Smith

  May 1, 2018
  5.0
  I had a comforting experience with this team to bring my computer back to life with good health and free of threats from harm by hackers.

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