Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.8
1,128 reviews
5 stars
634
4 stars
139
3 stars
64
2 stars
36
1 star
255
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for rudeness and lack of assistance.
Efficiency
Customers appreciated quick service for repairs and purchases, but many reported long wait times and inefficiencies, especially during busy periods.
Staff Knowledge
Some employees were noted for their expertise and helpfulness, while others were described as unhelpful or lacking knowledge.
Store Environment
The store was generally described as clean and well-kept, but overcrowding was a common issue, leading to frustration among customers.
Appointment Issues
Several customers experienced problems with appointments, including being ignored or having to wait excessively despite having scheduled times.
- PSPaul Schneir5 days ago5.0Brought my MacBook M1 in due to major issues - would not restart/keep shutting down. I spent an hour or so trying to trouble shoot based on Apple website but to no avail. The Apple tech support lead, Randy, did an outstanding job completing a diagnostic and identifying the issue. He got me up and operating within 15-20 minutes. Randy is the "man" - fantastic job!!! Thank you!!!!
- YRYuniel Ramos5 days ago5.0From the moment we arrived, Randy delivered exceptional service. He walked us through every step with clarity and professionalism, making the whole process smooth and surprisingly enjoyable. Truly an outstanding experience! My phone is feeling brand new again!
- DMDilya M6 days ago1.0By far the least helpful/ time efficient help compared to the other Apple stores I've been to. This store is not busy and I had a simple battery issue. But it took 4 associates and over an hour time to get any meaningful advice.
- VKvivi kekeOct 29, 20251.0Called the store to get help by an agent to set up in appointment , The agent name was Jake, to repair my iphone , He didn’t want to make an appointment, very rude, unfriendly, that fellow was not trained to handle customer particular situation, He was helpless, clueless , no common sense, I ask to speak with the manager , hoping he can do better but he didn’t want to transfer the called saying his manager has more important things to do; apple thats how u train your employees sending away customers?
- MBMae BellOct 24, 20251.0I was at the Apple Store in Wellington Green earlier today and approached two employees by a table to ask a quick question. I said politely, “May I ask a question?” One of them, wearing an Apple jacket with no visible name tag, replied sharply, “We are talking. Don’t you see?. Don’t interrupt me.” I said, “I’m sorry, I didn’t see. How rude!” She then said, “You interrupted me, and you are the rude one,” and turned her back on me. I reported the incident to the manager, who said it would be addressed. If employees are going to have a private meeting, it should be held in private, not in a public area where customers naturally assume they’re available to help. Customer service and respect are essential to Apple’s reputation. Rudeness has no place in an Apple Store.
Frequently Asked Questions About Apple Wellington Green
What products can I find at Apple Wellington Green?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Wellington Green.
What are the store hours for Apple Wellington Green?
Monday through Saturday, the store is open from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.
Does Apple Wellington Green offer technical support?
Yes, technical support is available at the Genius Bar where Specialists can assist you.
Is Apple Wellington Green wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I order products online and pick them up at Apple Wellington Green?
Yes, Apple Wellington Green offers in-store pickup for orders placed online.
Does Apple Wellington Green accept mobile NFC payment methods?
Yes, the store accepts mobile NFC payments as well as debit cards.
Is there free Wi-Fi available at Apple Wellington Green?
Yes, Apple Wellington Green provides free Wi-Fi for customers.
Where can I shop for clothing near Apple Wellington Green?
You can visit The Mall at Wellington Green, which includes stores like H&M, Forever 21, and GUESS for a variety of clothing options.
Are there dining options near Apple Wellington Green?
Yes, nearby dining options include Fire of Brazil, a Brazilian restaurant, and Nathan's Famous for hot dogs.
What entertainment or unique shops can I visit near Apple Wellington Green?
You can explore Palm Beach Autographs for souvenirs and arcade games, or enjoy fashion accessories stores like Swarovski and Pandora nearby.