Verizon

4.3
185 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 101 W Main St in Wauchula, FL 33873

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
101 W Main St, Wauchula, FL
33873, United States

Hours

Reviews

4.3
183 reviews
5 stars
137
4 stars
16
3 stars
6
2 stars
5
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were reported as rude and unhelpful.

Staff Knowledge

Several customers noted that staff members were knowledgeable and provided effective assistance, while others criticized the lack of product knowledge.

Wait Times

Customers experienced long wait times due to insufficient staffing, with some reporting waits of over 30 minutes.

Store Conditions

Some reviews mentioned cleanliness issues and a lack of inventory, indicating a need for improvement in store conditions.

Positive Experiences

Many customers shared positive experiences with specific employees, highlighting their patience and willingness to help.
  • KL
    Kimberly Lanham
    Oct 30, 2025
    3.0
    We made an appointment for 6:00 and the lady working the floor told us she couldn't get me in because she was working with two other people. What's the point making an appointment? All I wanted to do was purchase the phone and I can set it up at my house. What a waste of time.
  • JG
    Jose Gomez
    Oct 1, 2025
    5.0
    Awesome customer service! Chris was very helpful!
  • KP
    K P
    Aug 30, 2025
    1.0
    Stopped by at 2pm to buy my husband a new phone for his birthday, doors locked with sign on the door stating “nationwide outage” or whatever.
  • LM
    Lewis Martin
    Aug 13, 2025
    5.0
    Super friendly and super helpful getting my phone set up
  • AB
    Amanda Bissette
    Aug 2, 2025
    5.0
    In an absolute terrible mess, Elias saved the day. I am strictly leaving this review because of this employee. Although Verizon is a pain, his patience and help changed my day. I also witnessed this staff member interact with a myriad of individuals who asked some of the stupidest questions (mine were probably stupid, too) and he never bat an eye. As a matter of fact, someone came in asking for repairs and although they don't do cell phone repairs here, Elias looked up a place for the old man. Whatever this guy is making, it isn't enough. He handled multiple customers, on his own, for several hours without being rude, brusque or frustrated. He is a saint. I also suffer with a developmental disorder, so high-stress situations are really hard for me. I just don't know that anyone can do what Elias is doing for this store. 10/10

Frequently Asked Questions About Verizon

Where is the Verizon store located in Wauchula, FL?

The Verizon store is located at 101 W Main St, Wauchula, FL 33873.

What are the store hours for the Verizon store in Wauchula?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.