Best Buy

4.0
1688 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
6156 20th St, Vero Beach, FL
32966, United States

Hours

Reviews

4.0
1,688 reviews
5 stars
890
4 stars
353
3 stars
176
2 stars
74
1 star
195

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant decline in customer service quality, with many customers reporting rude or unhelpful staff.

Product Availability

Customers noted limited stock and selection, with some expressing frustration over the inability to demo products.

Staff Knowledge

While some staff were praised for their knowledge and helpfulness, others were criticized for being inattentive or unresponsive.

Store Experience

The shopping experience was often described as frustrating due to long wait times and lack of assistance, despite the store being underutilized.

Geek Squad Performance

Mixed reviews on Geek Squad services, with some customers appreciating the help while others reported poor service and unresolved issues.
  • RS
    Rise And Shine
    2 days ago
    1.0
    incompetent, lazy plus arrogant people work at this store they make you feel why you even there specially that lady name maria i think ignores you on purpose
  • JB
    James Bilyk
    Nov 15, 2025
    1.0
    Terrible service, no one on the floor to help you
  • AM
    Alejandra Molina
    Nov 9, 2025
    5.0
    Siempre está bueno ir a Best Buy Buena tecnología a nuen precio y buena atención!
  • SS
    Sharon Smith
    Nov 7, 2025
    1.0
    Not helpful at all waited over 15 mins for help in the tv section, then the girl they send me can not answer my 2 questions... no employees on the floor all at registers
  • HR
    Heather Powell (September Rain)
    Oct 19, 2025
    1.0
    The Geek Squad Louis literally said into his headset to another co-worker that they were probably having a better time with their customer than he was and he was referring to me as I stood right there. This is after he disappeared for 40 minutes and refused to help me saying that I had to pay $40 even though Apple made my appointment for me and told me it would cost nothing. I would not recommend that anyone ever go to this store and think that they are actually going to get any help.

Frequently Asked Questions About Best Buy

What are the operating hours for Best Buy in Vero Beach, FL?

Best Buy in Vero Beach, FL is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.

Does this Best Buy location offer curbside pickup?

This Best Buy location offers curbside pickup services for your convenience, although it is currently marked as false for curbside pickup in attributes, so it's recommended to check with the store directly.