Feedback indicates a significant decline in customer service quality, with many customers reporting rude or unhelpful staff.
Product Availability
Customers noted limited stock and selection, with some expressing frustration over the inability to demo products.
Staff Knowledge
While some staff were praised for their knowledge and helpfulness, others were criticized for being inattentive or unresponsive.
Store Experience
The shopping experience was often described as frustrating due to long wait times and lack of assistance, despite the store being underutilized.
Geek Squad Performance
Mixed reviews on Geek Squad services, with some customers appreciating the help while others reported poor service and unresolved issues.
RS
Rise And Shine
2 days ago
1.0
incompetent, lazy plus arrogant people work at this store they make you feel why you even there specially that lady name maria i think ignores you on purpose
JB
James Bilyk
Nov 15, 2025
1.0
Terrible service, no one on the floor to help you
AM
Alejandra Molina
Nov 9, 2025
5.0
Siempre está bueno ir a Best Buy
Buena tecnología a nuen precio y buena atención!
SS
Sharon Smith
Nov 7, 2025
1.0
Not helpful at all waited over 15 mins for help in the tv section, then the girl they send me can not answer my 2 questions... no employees on the floor all at registers
HR
Heather Powell (September Rain)
Oct 19, 2025
1.0
The Geek Squad Louis literally said into his headset to another co-worker that they were probably having a better time with their customer than he was and he was referring to me as I stood right there. This is after he disappeared for 40 minutes and refused to help me saying that I had to pay $40 even though Apple made my appointment for me and told me it would cost nothing. I would not recommend that anyone ever go to this store and think that they are actually going to get any help.
What are the operating hours for Best Buy in Vero Beach, FL?
Best Buy in Vero Beach, FL is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does this Best Buy location offer curbside pickup?
This Best Buy location offers curbside pickup services for your convenience, although it is currently marked as false for curbside pickup in attributes, so it's recommended to check with the store directly.
Is there wheelchair accessible entrance at Best Buy in Vero Beach?
Yes, this Best Buy location has a wheelchair accessible entrance.
Does Best Buy in Vero Beach provide Geek Squad support?
Yes, Geek Squad support is available at this Best Buy location, offering expert service and repairs.
Can I get expert advice and same day pickup at this Best Buy?
Yes, you can get expert advice and same day pickup at Best Buy in Vero Beach, FL.
What payment methods are accepted at Best Buy in Vero Beach?
Best Buy accepts debit cards and offers pay by check; cash-only payments are not required.
Are there any nearby dining options close to Best Buy in Vero Beach?
Yes, nearby dining options include Firehouse Subs and Wendy's, where you can grab a sandwich or a quick meal before or after shopping.
Is there a place nearby where I can ship packages near Best Buy?
Yes, the UPS Access Point location is near Best Buy, providing courier and shipping services for your convenience.
Are there other electronics stores nearby Best Buy in Vero Beach?
Yes, nearby electronics stores include the Sprint Store and Metro by T-Mobile, offering mobile phones and telecommunications products.
What other services are available near Best Buy for personal care or fitness?
Nearby, you can find Luxury Nails and Spa and Hair Cuttery for personal care, as well as fitness centers like Fit 24/7 and Lifestyle Fitness.