Verizon

4.7
641 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Venice, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 325 Jacaranda Blvd..

Details

  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
325 Jacaranda Blvd., Venice, FL
34292, United States

Hours

Reviews

4.7
633 reviews
5 stars
577
4 stars
12
3 stars
4
2 stars
6
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Ryan, Eli, and Deshawn.

Professionalism

Many reviews highlighted the professionalism of the staff, particularly in handling customer inquiries and providing detailed explanations.

Sales Experience

Customers reported positive experiences with sales representatives who helped them find the best deals and upgrade their devices.

Knowledgeable Staff

The staff was frequently described as intelligent and well-informed, capable of addressing various customer needs and technical issues.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding dismissive advice and rude service, particularly with elderly customers.
  • AP
    Anissa Prowant
    4 days ago
    5.0
    Connor did an awesome job! The entire staff is super great!!
  • RK
    Rachel Kingsley
    Nov 11, 2025
    5.0
    I had an excellent experience with Ryan at Verizon! He was friendly, professional, and incredibly knowledgeable. Ryan took the time to explain all my options, answered every question clearly, and made the whole process quick and easy. He went above and beyond to make sure I got the best plan and device for my needs. Outstanding customer service — highly recommend asking for Ryan!
  • CG
    Cindy Garcia
    Nov 11, 2025
    5.0
    Ryan Ecker provided an amazing experience, offering great details and incredible deals that made the entire process easy from start to finish.
  • SH
    Stephanie Hamilton
    Nov 2, 2025
    5.0
    I have been back and forth with 4 separate Verizon stores, multiple phone calls to get a defective phone returned so when I came into this store I didn’t have much hope that I would be staying with Verizon. Nick handled the situation with such professionalism and kindness. He was very patient with me and was able to get all of my issues resolved. We spent about 3 hours dealing with tech support and all kinds of road blocks but he remained calm and friendly throughout the entire process. Nick went above and beyond!! He deserves the best raise/employee of the year after what he did for me!
  • DH
    Dave Hamilton
    Oct 31, 2025
    5.0
    After having problems with a phone purchased online and spending countless hours with customer service with failed outcomes as well as multiple other Verizon locations we received OUTSTANDING service from NIck at this store. Nick spent hours resolving all our problems and setting us up with a new phone. We can't say enough how happy we were from service at this location and will not use any other Verizon store in the future. Thank you Nick!!!!

Frequently Asked Questions About Verizon

What products and services does Verizon at 325 Jacaranda Blvd. offer?

Verizon offers smartphones, tablets, wireless devices, home internet, tech accessories, connected devices, and award-winning customer service, including Verizon Wireless plans and device financing.

What are the operating hours for Verizon in Venice, FL?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.