Verizon

4.5
452 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Valrico’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3330 Lithia Pinecrest Rd, Valrico, FL
33596, United States

Hours

Reviews

4.5
449 reviews
5 stars
370
4 stars
20
3 stars
6
2 stars
8
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Joseph, Maria, and Gabriel for their exceptional service.

Sales Experience

Several reviews mentioned positive experiences with sales representatives who provided clear information and helped customers find the best deals, although there were also complaints about deceptive practices from some staff.

Technical Support

Customers appreciated the assistance with technical issues and device setups, with multiple mentions of staff going above and beyond to resolve problems quickly.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor service, including instances of rude behavior and unresolved issues, indicating inconsistency in customer experiences.
  • EE
    Elena Eldridge
    Dec 22, 2025
    5.0
    We all know how stressful it can be upgrading phones, but salesman Zack was took away that stress and made me feel at ease. He knew exactly what I wanted and made the process seamless as I was in and out of the store within an hour with 2 new phones. Had to come back a few days later and upgrade the daughters phone and get a IPad and again Zack made it easy. Thank you Zack.
  • CM
    Captain Midnight
    Dec 8, 2025
    1.0
    Totally played a bait and switch, Josh led me to believe it was a simple switch pixel 6 to pixel 10. like the mail invite said. Instead he switch' Pro 10 to a Pro XL and billed me $1,100. "forgot " to give me a receipt, called and got one emailed. Guess I am stuck paying :Stay away!
  • MM
    Melissa Malone
    Dec 2, 2025
    1.0
    Was told they would provide credit for amount to leave att contract… never got it and then customer service basically said I was lying and extremely rude.
  • EE
    Earl
    Dec 2, 2025
    5.0
    I came to the Verizon store on Bloomingdale this morning with a text messaging problem, thinking I wasn't going to be helped. Fortunately, the gentleman, Joseph, was eager to help, and solved my problem within minutes. I am delighted with the service and courtesy I received.
  • HB
    Heather Brooks
    Dec 1, 2025
    5.0
    Had an issue with getting a number to transfer to my new phone. Joseph was very helpful and quick with fixing the issue. Very knowledgeable.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Valrico?

The Verizon store is located at 3330 Lithia Pinecrest Rd, Valrico, FL 33596.

What are the store hours for the Verizon location on Lithia Pinecrest Rd?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 6:00 PM.