Verizon

4.5
445 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Valrico’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3330 Lithia Pinecrest Rd, Valrico, FL
33596, United States

Hours

Reviews

4.5
442 reviews
5 stars
365
4 stars
20
3 stars
6
2 stars
8
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by employees like Joseph, Maria, and Gabriel, highlighting their knowledge, patience, and willingness to go above and beyond.

Employee Knowledge

Customers frequently noted the expertise of staff members, particularly in resolving technical issues and providing detailed explanations of products and services.

Positive Experiences

Numerous reviews reflected positive experiences, with customers expressing satisfaction with their purchases and the overall service received.

Sales Pressure

Some customers felt pressured by sales tactics, with reports of employees focusing on selling new devices rather than addressing customer needs.

Mixed Reviews

While many reviews were positive, there were notable complaints regarding poor service experiences, including feelings of neglect and dissatisfaction with specific employees.
  • DJ
    Dilshan Jesook
    Nov 7, 2025
    5.0
    Good to know the staff know their tech; Sebastian who was the rep who helped me, knew the type of cable I came for ( C-type vs the old one) and helped me understand my contract better. Friendly place.
  • VM
    Veronica Miller
    Nov 6, 2025
    5.0
    I came in to add a line to my business account for my son. Joseph mentioned we could get 15% off service and save a total of 1930 on 3 new phones. Maria helped us get our data transfers done in a timely manner. Thank you!!!!
  • TM
    T McD
    Nov 6, 2025
    1.0
    My experience with Verizon Business has been extremely stressful and unprofessional. The process has dragged on for months, with little communication or resolution. The amount of time and effort required to manage what should have been a simple account issue has been exhausting. If I had the option to cancel my service, I would do so without hesitation. Based on my experience, I cannot recommend Verizon Business to others.
  • LB
    Laura Bottoms
    Nov 6, 2025
    5.0
    Marshal, Joseph & the team helped me get a new phone at Verizon. Today I received assistance on setting up auto pay. The team worked diligently- thanks!
  • LE
    Lamar && Lyric Ellison
    Nov 4, 2025
    5.0
    I WENT HERE TO GET MY SCREEN PROTECTOR PUT ON MY PHONE. THE LADY WORKING THERE TOLD ME SHE COULDN'T DO IT BECAUSE IT DIDN'T COME FROM VERIZON BUT AS I WAS ABOUT TO LEAVE, SHE STOPPED ME AND TOLD ME SHE COULD HELP ME. SHE PUT THE SCREEN PROTECTOR ON AND DID A GREAT JOB. I REALLY APPRECIATED HER FOR GOING THE EXTRA MILE TO HELP. CUSTOMER SERVICE AT THIS LOCATION IS TOP TEIR. THANK YOU AGAIN FOR YOUR HELP!💪🏿💯😎

Frequently Asked Questions About Verizon

Where is the Verizon store located in Valrico?

The Verizon store is located at 3330 Lithia Pinecrest Rd, Valrico, FL 33596.

What are the store hours for the Verizon location on Lithia Pinecrest Rd?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 6:00 PM.