Verizon

4.9
1931 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Titusville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3416 S Washington Ave, Titusville, FL
32780, United States

Hours

Reviews

4.9
1,926 reviews
5 stars
1,830
4 stars
28
3 stars
16
2 stars
9
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kevin, Julian, and Brandon.

Mixed Experiences

While some customers had positive experiences, others reported issues with service quality, misleading information, and long wait times.

Sales Practices

Several reviews highlighted concerns about aggressive sales tactics, misleading promotions, and unexpected charges.

Store Environment

The store was described as clean and welcoming, but some customers noted a lack of privacy and uncomfortable seating arrangements.

Technical Support

Customers appreciated the technical assistance provided for device issues, with staff being able to resolve problems efficiently.
  • JL
    Jerri Lowe
    2 days ago
    5.0
    Corbin was excellent helping me with changing plans and did not try to sell me a new cell .
  • GY
    Ginny Young
    4 days ago
    5.0
    I switched from my iPhone X to an iPhone 14. Unfortunately, iPhone X cannot transfer the SIM so I went to the Verizon store and worked with William. He was very friendly, courteous and polite, and got me fixed up very quickly. He was really great.
  • TB
    Tanner Barry
    Nov 8, 2025
    1.0
    Went in to get a new Iphone 17 at this location. Had the displeasure of dealing with an associate at this store that was so condescending and rude that I had to leave without purchasing the phone. He was acting as if I was in my late 70s and have never used a phone before lol I've also never left a review anywhere before but I've never met a more condescending tool in my life. I could not live with the idea of him getting comission from me. He was the red head guy. AWFUL customer service skills hidden behind an upbeat and chipper tone of voice.
  • DV
    David Vittori
    Nov 1, 2025
    5.0
    Quick and easy trip to this Verizon. Julian was very professional and knowledgeable when we came in to upgrade multiple different phones on multiple different plans. He answered all of our questions and efficiently upgraded our phones, making the process much easier than we expected. I would recommend this store and appreciate the service we received.
  • KJ
    Kathleen Janik
    Oct 14, 2025
    1.0
    I was lied to about everything. I will be returning everything. Unfortunately I was told I can't get my old phone back and it wasn't used towards a trade in even though the invoice says it's $800+ worth. So that's stealing. I will never recommend this store. Let's hope I can recoup some of the money that was taken from me. Update: So I returned everything, they still refused to give me my old phone back so that’s theft. Then they told me I owe them $47. Lmao! Well since they kept my phone and were going to give me a $170 credit for it they owe me money. I switched to Cricket Wireless and pay $90 for 2 phones when Verizon wanted $280. I also tried calling the customer service number I was provided and they did nothing as well. The second person that I had to encounter was just as horrible as the first. While I was waiting I was listening to these sales people lie and trick their customers. I could never. Such a different attitude at Cricket.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Titusville?

The Verizon store is located at 3416 S Washington Ave, Titusville, FL 32780.

What are the store hours for the Verizon location on S Washington Ave?

The Verizon store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.