Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 9907 N Dale Mabry Hwy in Tampa, FL 33618
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
459 reviews
5 stars
383
4 stars
18
3 stars
11
2 stars
7
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of specific employees like Grace, Alex, and Anthony, there were also numerous complaints about unprofessional service, long wait times, and lack of staff during busy hours.
Sales Experience
Several customers reported positive experiences with knowledgeable staff who helped them navigate phone upgrades and plans, while others expressed frustration over being misled about pricing and service options.
Store Management
Multiple reviews highlighted issues with store management, including inadequate staffing during peak hours and poor organization, leading to long wait times and unsatisfactory customer experiences.
Product Knowledge
Many customers appreciated the staff's product knowledge and ability to explain options clearly, although some felt that certain employees lacked the necessary information to assist effectively.
Store Environment
The store was generally described as clean and welcoming, but there were complaints about unsanitary conditions in the restrooms.
- CLCristian David Lasso3 days ago1.0Se demoran mucho en atender a las personas solo tenían dos personas y no fueron los mejores asesores
- FFFrancesca5 days ago2.0This location Is severely understaffed and incredibly inexperienced. First they lost my phone, they told me they’d let me know when it gets delivered and they never did. Then they had no idea how to transfer my data from one phone to the next. Again, just a lot of lazy behavior here and lack of employees. There’s 1 girl running the show and I think help is warranted!
- AAAnthony AlvarezNov 12, 20255.0Alex was great. He helped me get into a new phone and Apple Watch seamlessly.
- JVJessica VOct 31, 20255.0Alex did a great job of processing my upgrade. Luis provide a very efficient transfer process. Both completed with friendly customer service. Clean and convient location.
- WCWillie CocaOct 30, 20254.0Great experience and great customer service when I went in to upgrade my phone!! Only negative was a $19 insurance plan was applied to my account without me asking for it, apart from that everything was great.
Frequently Asked Questions About Verizon
What are the operating hours of Verizon at 9907 N Dale Mabry Hwy in Tampa, FL?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Which brands can I find at the Verizon store in Tampa?
You can find brands such as Verizon, Samsung, Google, Apple, Motorola, and LG at the Tampa Verizon store.
Does the Verizon store in Tampa offer in-store pickup for orders?
Yes, the Verizon store offers in-store pickup services.
What payment options are accepted at the Verizon store at 9907 N Dale Mabry Hwy?
The store accepts American Express, Cash, Discover, MasterCard, and Visa payment methods.
Is the Verizon store in Tampa wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What types of products can I purchase at Russell Cellular's Verizon store?
You can purchase Verizon Wireless services, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid plans.
How can I contact the Verizon store in Tampa via email or phone?
You can email them at tampa.fl@russellcellular.com or call +1 813-265-0665 for main phone and +1 888-271-3677 for toll-free.
Which nearby places can I visit for banking or shipping services when visiting Verizon at 9907 N Dale Mabry Hwy?
Nearby, you can visit Regions Bank for banking services and the UPS Access Point location for courier and shipping services, making them convenient stops during your visit.
Are there dining options close to the Verizon store in Tampa?
Yes, you can enjoy meals at nearby restaurants such as Famous Greek Salads and CJ's Bar B Skew after your visit.
What nearby automotive services are available around the Verizon store for vehicle care needs?
Nearby automotive services include King Auto Care and Gomez Car Care LLC, providing repair and care options close to the Verizon store.