Verizon

4.8
544 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Tampa, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 8708 W Hillsborough Ave.

Details

  • Curbside pickupNot available

Location

Verizon
8708 W Hillsborough Ave, Tampa, FL
33615, United States

Hours

Reviews

4.8
543 reviews
5 stars
515
4 stars
5
3 stars
2
2 stars
0
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the helpfulness and professionalism of staff members like Cindy, Yanel, and Viviana, with many highlighting their efficiency and kindness.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor service from some staff, particularly regarding issue resolution and customer treatment.

Store Environment

Some customers expressed dissatisfaction with the store's operational issues, such as lack of change for transactions and confusion over service fees.

Product Knowledge

Several customers commended staff for their knowledge and ability to assist with technical issues and phone upgrades.
  • CP
    Christina Perez
    2 days ago
    5.0
    Can’t say enough great things about Cindy! She absolutely saved us from a horrible experience from another store. Her patience, professionalism and customer service was exceptional. She took her time with us and in navigating the internal channels (a lot of them from corporate, to retail, to third party channels she had to get involved) to get things handled for us. Can NOT say enough great things about Cindy and so appreciate her and what she did!
  • YB
    Yaimi la barbie
    Jan 4, 2026
    5.0
    Nate helped with my phone thank you
  • LK
    Lawrence Krauser
    Dec 22, 2025
    5.0
    Fast, knowledgeable, kind, respectful. Viviana is tops.
  • LR
    Luis Enrique Sahada Ruenes
    Dec 20, 2025
    5.0
    The best attention in verizon thank you Cindy with lower my plan and deals for my family
  • HH
    Hanna Hartwig
    Dec 6, 2025
    1.0
    The woman working 12/6 around 10 am claimed it would be a $80 set up fee to transfer my number from my old iphone to my new iphone (wasn’t switching carriers, just phones). she suggested I go to apple. I went to a different verizon store and it took them less than 5 minutes with no charge. not sure if she just didn’t feel like doing it but was super inconvenient.

Frequently Asked Questions About Verizon

What products and services does Verizon at 8708 W Hillsborough Ave offer?

Verizon offers smartphones, tablets, wireless devices, Verizon home internet, tech accessories, connected devices, and award-winning customer service catering to both consumers and businesses.

What are the store hours for Verizon at this location?

The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.