Brand Certified
Verizon
4.8(565 reviews)
Certified by Verizon • Mar 01, 2026
Business Details
8708 W Hillsborough Ave, Tampa, FL
33615, United States
Certified by Verizon • Mar 01, 2026
(813) 797-3200
Certified by Verizon • Mar 01, 2026
https://shop.wirelesszone.com/fl/tampa/8708-w-hillsborough-ave
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Tampa, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 8708 W Hillsborough Ave.
Details
- Curbside pickupNot available
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.8
565 reviews
5 stars
536
4 stars5
3 stars2
2 stars0
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Cindy, Yanel, and Nate, highlighting their patience and efficiency in resolving issues.
Mixed Experiences
While several reviews commended the service, there were notable complaints about unprofessional behavior from staff, particularly regarding billing issues and customer support.
Product Issues
Some customers reported problems with the products received, such as missing items and incorrect setups, leading to dissatisfaction with their purchases.
Store Recommendations
Several customers recommended visiting this store for its good service, while others advised against it, suggesting to go to corporate stores instead due to unresolved issues.
- ULUnique Sliding Door Services LLCFeb 19, 20265.0Great experience with Yanel, the Verizon technician. He was friendly, patient, and took the time to explain the entire process. The installation was clean and everything works perfectly. Very satisfied with the service.
- OBOswaldo BastidasFeb 18, 20265.0Me atendió Nate súper paciente muy buena atención y muy honesto lo recomiendo al 100xciento
- RRReynaldoFeb 16, 20265.0We went to this store and Yanel took care of our needs on an exceptional way, thank you so much for your support.
- JLjack lorenzoFeb 13, 20265.0Nate and James were very helpful five stars for sure we’ve been with you guys for per decade. I always appreciate the help.
- YYYasmelJan 20, 20261.0Experiencia extremadamente frustrante y decepcionante. Llevo 3 meses con Verizon y he tenido que ir más de 7 veces a esta tienda para intentar resolver problemas con los pagos. Cada mes la factura es diferente y siempre termina siendo más alta, a pesar de tener un plan familiar. Nada de lo que Viviana me explicó o prometió al inicio se ha cumplido. Además, su actitud cada vez que regreso a la tienda ha sido poco profesional, incluso mostrando mala cara cuando intento buscar una solución. Hoy, 20 de enero, me comuniqué directamente con atención al cliente de Verizon, y me confirmaron que todo el proceso fue mal manejado: no aplicaron ninguna promoción y los intercambios de equipos no fueron registrados correctamente. Entregué 3 teléfonos y un reloj como parte de cambios, pero en el sistema aparece como si hubiera adquirido todos los dispositivos como nuevos, lo cual ha sido muy frustrante porque básicamente perdí mis equipos sin que se reflejara ningún beneficio. Esta situación ha sido desgastante y estresante. No recomiendo esta tienda. Mi consejo es que vayan directamente a una tienda corporativa (oficial) de Verizon para evitar este tipo de problemas. Extremely frustrating and disappointing experience. I have been with Verizon for 3 months and I’ve had to visit this store more than 7 times due to ongoing billing issues. Every month my bill is different and keeps getting higher, even though I’m on a family plan. Nothing that Viviana explained or promised at the beginning has been honored. On top of that, her attitude has been unprofessional, often showing discomfort or frustration every time I return seeking help. Today, January 20, I contacted Verizon customer service directly, and they confirmed that the entire process was handled incorrectly: no promotions were applied and the trade-ins were not properly registered. I turned in 3 phones and a smartwatch as exchanges, yet the system shows that I purchased all devices as brand new, which has been extremely frustrating since I essentially lost my devices without receiving the promised credits. This has been a stressful and exhausting experience. I do not recommend this store. I strongly suggest going to an official Verizon corporate store to avoid these issues.
Frequently Asked Questions About Verizon
What products and services does Verizon at 8708 W Hillsborough Ave offer?
Verizon offers smartphones, tablets, wireless devices, Verizon home internet, tech accessories, connected devices, and award-winning customer service catering to both consumers and businesses.
What are the store hours for Verizon at this location?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Can I pick up my online order in-store at Verizon on W Hillsborough Ave?
Yes, Verizon offers in-store pickup for your convenience.
Does Verizon at 8708 W Hillsborough Ave provide device activation and financing services?
Yes, they provide device activation and device financing services among others like bill payments and new lines.
What brands does Verizon at this location carry?
They carry major brands such as Apple, Samsung, Google, Motorola, LG, Verizon Wireless, and popular accessory brands like Otterbox, Belkin, and Mophie.
How can I schedule an appointment or check today's deals at Verizon on Hillsborough Ave?
You can schedule appointments at https://wirelesszone.com/appointments/ and check today's best deals at http://wirelesszone.com/offers/.
Which nearby restaurant can I visit to grab a meal before or after shopping at Verizon?
Pizzitalia's and Portofino's Italian Kitchen are nearby restaurants where you can enjoy Italian cuisine before or after your visit.
Are there any nearby coffee shops or ice cream places close to Verizon?
Yes, Dunkin' is a nearby coffee shop, and Baskin Robbins offers ice cream and smoothies near Verizon's location.
If I need healthcare services near Verizon on W Hillsborough Ave, where can I go?
Nearby options include PT Solutions of Town 'n' Country for physical therapy, The Joint Chiropractic for chiropractic services, and Designing Smiles By Dr Diaz for dental care.
How can nearby businesses like TampaBay Food Tours or PT Solutions enhance my visit to Verizon?
You can combine your Verizon visit with local experiences like TampaBay Food Tours for sightseeing and food tours or visit PT Solutions for health and wellness appointments in the area.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website