Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Tampa, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
440 reviews
5 stars
314
4 stars
31
3 stars
20
2 stars
12
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and patience of staff members like Chad, Ariana, and Kyle, highlighting their professionalism and willingness to assist.
Negative Experiences
Several reviews mentioned poor customer service experiences, particularly with specific employees who were rude or unhelpful, leading to frustration and dissatisfaction.
Sales Pressure
Some customers felt pressured to purchase additional products or services that they did not need, leading to feelings of being misled or scammed.
Store Management
There were complaints about the management and operational issues, including staff shortages and unprofessional behavior, which affected customer experiences.
Product Knowledge
While many staff members were noted for their knowledge, there were instances where employees provided incorrect information or failed to troubleshoot effectively.
- ACAsados al Carbon5 days ago5.0Buena atención.
- JEJames EbuenOct 7, 20255.0Felipe helped me switch to Verizon and upgrade my iPhone
- CBChristopher BrownOct 6, 20255.0I had some phone troubles today and stopped by Verizon for help. Kris and Carlos were so helpful and patient — they went above and beyond to make sure everything got sorted out. It’s rare to get service that genuine these days, and I really appreciate the time and care they showed. Thank you both for your kindness and professionalism!
- NFNichole FlowersSep 22, 20255.0Carlos was the person Who helped me at the Fowler location and did an excellent job!! I appreciate all the help!! He was excellent!!
- JPJuan manuel PovedaSep 21, 20255.0Amazing customer service 10/10
Frequently Asked Questions About Verizon
What is Verizon located at 1515 E. Fowler Avenue in Tampa?
Verizon at 1515 E. Fowler Avenue is a Verizon Authorized Retailer operated by Victra, offering a full range of wireless devices, accessories, and services.
What products and brands can I find at this Verizon store?
The store offers products including smartphones, tablets, wearable devices, and accessories from brands like Verizon Wireless, Samsung, Apple, Motorola, and more.
What are the store hours for this Verizon location?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 7:00 PM.
Does the Verizon store at 1515 E. Fowler Avenue offer in-store pickup?
Yes, the store provides in-store pickup services for your convenience.
Which payment methods are accepted at this Verizon retailer?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What languages are supported at the Verizon store in Tampa?
The store offers services in both English and Spanish.
Is there free Wi-Fi available at the Verizon store?
Yes, the store provides free Wi-Fi for customers.
What nearby restaurants can I visit before or after shopping at Verizon on Fowler Avenue?
Nearby dining options include Taco Bell, Checkers, Rally's, Carl's Lock & Key, and Pollo Campero, offering a variety of fast food and international cuisines close to the store.
Are there any automotive services near the Verizon store at 1515 E. Fowler Avenue?
Yes, Jiffy Lube and Carriage Car Wash are nearby for vehicle maintenance and cleaning services.
What nearby stores might offer complementary shopping experiences around Verizon on Fowler Avenue?
Nearby stores include ACME Pharmacy for health and beauty supplies, M and M Video Games for electronics and gifts, and Samtina's International Market for groceries.