Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Tampa for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
384 reviews
5 stars
202
4 stars
48
3 stars
27
2 stars
19
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their excellent service.
Management Issues
Several reviews highlight poor management practices, including lack of accountability, inadequate staffing, and failure to address customer concerns effectively.
Billing Problems
Numerous customers expressed frustration over billing discrepancies and issues with trade-ins, suggesting a lack of transparency and reliability in the billing process.
Store Experience
Customers noted a range of experiences regarding wait times and store conditions, with some reporting quick service while others faced long waits and unclean facilities.
- SLStella Leggett4 days ago5.0Very helpful with my friends broken phone...fixed it in a flash
- RSRon SilvermanDec 21, 20255.0Jeff the Verizon rep was outstanding from start to finish. He helped us figure out the best plan for my business phone lines, added a new phone seamlessly, and set my daughter up with a new device on a new line. He’s friendly, knowledgeable, and clearly great at his job. The entire process was quick, easy, and stress‑free thanks to him. Truly excellent service.
- ACAlejandro CabreraDec 16, 20251.0Bad customer service.
- SWSusan WilliamsDec 3, 20255.0Visited because I was having trouble pairing new apple watch with my phone. Manual was patient, kind and helpful
- MWMary Jo WoodwardOct 31, 20255.0Great service from Thomas today! Resolved my issue with blocked calls! Thank you ! Always great customer service at this south location for Verizon.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Tampa?
The Verizon store in Tampa is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of products are available at the Verizon Tampa store?
The store offers the latest 5G smartphones, including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices like cell phones, mobile hotspots, tablets, and laptops.
Does Verizon Tampa offer any delivery or pickup options for online orders?
Yes, Verizon Tampa provides in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
How can I schedule an appointment at the Verizon Tampa store?
You can schedule an in-store appointment online via Verizon's website or through the My Verizon app.
Which payment methods are accepted at the Verizon Tampa location?
The store accepts checks, debit cards, and mobile NFC payments; cash-only payments are not required.
Is free Wi-Fi available at the Verizon Tampa store?
Yes, free Wi-Fi is available for customers inside the Verizon Tampa store.
Are services like mobile phone repair offered at Verizon Tampa?
No, the store does not offer service repair for devices.
What nearby places can I visit when shopping at Verizon Tampa?
Nearby you can visit Amscot - The Money Superstore for financial services, Trader Joe's grocery store for shopping, or the BayCare HealthHub for medical services.
How can nearby services like Visionworks complement my visit to Verizon Tampa?
After visiting Verizon Tampa, you can visit Visionworks nearby for optometrist services and eyewear, which might be convenient if you need both tech and vision needs handled in one trip.
Are there any dining or entertainment options close to Verizon Tampa?
While primarily focused on shopping and services, nearby entertainment options include Breezin Entertainment for DJ services and event planning, which might be useful if organizing events after your store visit.