Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Tampa for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
475 reviews
5 stars
250
4 stars
59
3 stars
27
2 stars
29
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were described as rude or dismissive.
Wait Times
Many customers reported long wait times, often exceeding 30 minutes, leading to frustration and dissatisfaction.
Sales Experience
While some customers had positive experiences during the sales process, others felt pressured or misled regarding promotions and pricing.
Technical Assistance
Customers expressed dissatisfaction with the technical support provided, often being directed to online resources instead of receiving in-store help.
Store Management
Several reviews highlighted issues with store management and employee behavior, suggesting a need for better training and customer engagement.
- JLJames P LyonsNov 4, 20251.0Horrible company I cannot reach a p er son just computers. Do not go with this p o s compsany
- ABAlex BoydOct 24, 20252.0I came in to get my phone upgrade. After signing in and waiting a while, I spoke to one of the associates, which prompted another to say “oh YOU’RE Alex? I was looking for a green shirt.” I guess my shirt wasn’t green enough for him?? No bother to call out my name, or contact the phone number I provided as well, just oh well no green shirt he must not be here. Then I finally got the sales pitch from the associate. She was very polite at first, but tried to sell me two extra phone lines as a “deal.” Once I said I don’t want extra phone lines, and it turned out to be cheaper without them, her polite mood vanished. She wasn’t gonna get her numbers from us, so she kept pushing for us to make an appointment and come back, rather than actually finishing helping us herself. At the end of it all, she didn’t give us the correct instructions, or correctly set our new phones to be on the network, or mark which phone was which, so we even had to go back into the store. Real classy establishment… I thought I might switch my internet provider to Verizon as well, but after that experience, I highly recommend anyone who can switch to Frontier. Edit: forgot to add there was a surprise $281 charge at the end of it all, too, that was never included in the initial calculations. They expect you to trust them and not to the math, then gaslight you when you’re surprised.
- DDDinesh Mirpuri (D'Gaia)Oct 23, 20255.0Jim was very helpful and sorted out the issue that verizon tech caused. Thank you jim
- AMAracely MartinezOct 23, 20251.0El lugar pésimo con las representantes en inglés cuando uno llega ellas tienen mala cara si les preguntan por alguna persona que hable español te dicen que no las hay y sin embargo si hay pésimo sede local
- IPIrina PopaSep 28, 20252.0I’ve found this branch to be difficult to work with. Each time I’ve visited, there’s been a long wait, and unfortunately, I haven’t been able to get help with my issues. I’m usually directed to call customer service or tech support instead, and I wish the staff would make more of an effort to find answers directly. It makes me question the purpose of having a branch if most things can’t be handled there. By comparison, I’ve had much better customer service experiences with T-Mobile.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon location in Tampa?
The Verizon store in Tampa is open from 9:00 AM to 7:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
What types of products can I find at the Verizon Tampa store?
You can find the latest 5G smartphones such as iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon Tampa offer in-store pickup or delivery services?
Yes, Verizon Tampa offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Which payment methods are accepted at Verizon Tampa?
Verizon Tampa accepts checks, debit cards, mobile NFC payments, and does not require cash only.
Can I schedule an appointment before visiting the Verizon store in Tampa?
Yes, you can schedule an in-store appointment online or via the My Verizon app before visiting the store.
What services does Verizon Tampa provide besides selling mobile phones?
Verizon Tampa offers mobile plans, wireless internet plans, voice plans, and Fios internet plans for business and personal use.
Is there free Wi-Fi available at the Verizon Tampa store?
Yes, the Verizon Tampa store provides free Wi-Fi for customers.
What nearby restaurants can I visit before or after shopping at Verizon Tampa?
Nearby restaurants include Mr. and Mrs. Crab Seafood, Sonny's BBQ, Pollo Tropical, and Burger King, offering a variety of seafood, barbecue, Latin American, and fast food options.
Are there any nearby beauty salons close to Verizon Tampa for a quick appointment?
Yes, there are several nearby beauty salons such as Anastasia’s Hair Studio, AG Hair Studio, Tara Murphy Hair, and Bell Arte Hair Salon you can visit before or after your Verizon trip.
What nearby banks can help if I need banking services near Verizon Tampa?
The Truist bank is located nearby, offering convenient access to banking services close to the Verizon store.