Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Tampa for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
324 reviews
5 stars
199
4 stars
36
3 stars
17
2 stars
11
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with issues.
Sales Experience
Several reviews highlighted positive experiences with sales representatives who provided thorough assistance and clear explanations during phone upgrades and plan changes.
Inconsistency
Some customers reported negative experiences, citing misinformation about services and long wait times, leading to frustration and disappointment.
Management Praise
Specific managers, particularly Fred and Scott, received commendations for their exceptional service and problem-solving abilities.
Prepaid Customer Issues
A few reviews indicated dissatisfaction with service for prepaid customers, noting a lack of support and clarity regarding plans.
- CMCarlos Mejia5 days ago5.0Abrar was Absolutely amazing. Genuine guy whos is trying to help you and get you the best deals possible. very helpful and made the experience real smooth
- BNBambi Neace6 days ago1.0My rating is actually a 0 !!!! I have been a Verizon customer for over 10 years and I am blown away by the lack of training and competency within this company lately and with this store location … MY ISSUE IS STILL NOT RESOLVED AND IM TURNING TO LEGAL ACTION … I’ve been into this location multiple times and been on the phone with customer service numerous times … I have been met with nothing but lies and false promises … I was offered a promo and never received that discount been charged late fees when I’ve never made a late payment .. been charged for a device I don’t have ?!! EVERYTIME THEY SAID IT WAS FIXED !! It never was !!! They are lying and cheating and manipulative … IVE NEVER had an experience this terrible with a company … absolutely no interest in making THEIR MISTAKE right … just looking at me like they have no brain activity saying “I don’t know what we can do” THIS IS A BILLION DOLLAR TECH COMPANY!!!!! IF THE CODE TOU PROVUDED DOESNT WORK, MAKE A NEW ONE !!! It’s as simple as that. They don’t make notes on customer accounts so EVERY SINGLE TIME I’ve spoken to someone I have to completely reintroduce them to the issues and what’s already been discussed. They have caused me so much emotional and financial distress. I am looking into legal action and solutions because only after I threatened to cancel the account did they attempt to offer a discount when they could have just done that to correct their mistake IN THE FIRST PLACE !!!! If I ever have to deal with verizon customer service again it will be too soon
- KSKimberly SandersJan 5, 20265.0After spending two weeks with an order placed online and 8 hours with phone support, this store were the only ones that helped complete the issues. Marco was awesome, very knowledgable and went well beyond my expectations! Also, the manager Nader was awesome as well! Thank you Marco and Nader! Best store experience by far! Highly Recommend
- KPKenny PathomkasikulJan 3, 20261.0Worthless, rude, and unhelpful. Don’t waste your time here. Call the 1-800 number or use the website
- KBKatherine BakerDec 10, 20255.0Ask for Ralph! He was extremely knowledgeable and helpful. I needed to upgrade my phone and was in a hurry, but he was still personable and warm and made the process very smooth. I recommend the store and asking for Ralph. It was my first time working with him but definitely not the last!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Tampa?
The Verizon store in Tampa is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon Tampa store located?
The store is located at 17501 Preserve Walk Ln, Suite 101, Tampa, FL 33647, USA.
Which mobile brands does Verizon Tampa carry?
Verizon Tampa carries major brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an in-store appointment at Verizon Tampa?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient visit.
What are the delivery and pickup options available at Verizon Tampa?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Does Verizon Tampa offer 5G network and compatible devices?
Yes, Verizon in Tampa offers the latest 5G smartphones like the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 along with their reliable 5G network.
What types of payment methods are accepted at Verizon Tampa?
Verizon Tampa accepts checks, debit cards, mobile NFC payments, and does not require cash only transactions.
Is there free Wi-Fi available at the Verizon Tampa store?
Yes, the Verizon Tampa store provides free Wi-Fi for its customers.
What dining options are available near Verizon Tampa?
Nearby dining options include Tijuana Flats for Mexican food, Smoothie King for healthy drinks, Taste of New York Pizzeria, Petra Express Mediterranean Cuisine, and EggTown for breakfast and brunch.
Are there any financial services close to Verizon Tampa?
Yes, nearby financial services include Amscot - The Money Superstore, Western Union, BB&T Bank and ATM, TD Bank ATM, and Floridacentral Credit Union.
Which other mobile phone stores are near Verizon Tampa?
Metro by T-Mobile is a nearby mobile phone store where you can explore alternative mobile options.