Verizon

3.9
434 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Tampa for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
17501 Preserve Walk Ln, Tampa, FL
33647, United States

Hours

Reviews

3.9
314 reviews
5 stars
192
4 stars
35
3 stars
17
2 stars
11
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and going above and beyond to assist with their needs.

Manager Performance

Scott, Fred, and Karyn received multiple commendations for their exceptional service and problem-solving abilities.

Mixed Experiences

While many reviews highlighted positive interactions, some customers reported frustrating experiences, particularly with misinformation and long wait times.

Product Knowledge

Several customers noted that staff members were well-informed about products and services, enhancing their overall experience.

Billing Issues

A number of reviews mentioned dissatisfaction with billing practices and discrepancies, leading to frustration among customers.
  • SM
    Syed Qutubuddin Mubashir
    1 day ago
    5.0
    Ali was amazing as our sales rep! We worked quickly and told us the best deals. Nader is the store manager and he was a very friendly guy too! Loved being at the store because of them
  • MR
    Michelle Reynolds
    Oct 12, 2025
    5.0
    Scott (the manager) at this location did an exceptional job today & resolved our issues He deserves a raise & an extra day off with pay
  • AC
    Asados al Carbon
    Oct 10, 2025
    4.0
    Good services
  • DD
    d
    Oct 5, 2025
    5.0
    This store helped me resolve the issues I was having while trading in my phones. The team was professional, caring, helpful! Highly recommended
  • CV
    Casey Viera
    Oct 4, 2025
    5.0
    Had a wonderful experience at this location today. I am not one to leave reviews, but I thought my experience was definitely worthy of taking a few minutes to compliment Jacob and the rest of the friendly staff. I was having a challenging issue with international service and customer service was not helpful . Jacob was so patient and went above and beyond to remedy the issue. I have a location closer to me but given the service here, it’s definitely worth the extra few miles .. I’ll be back when it’s time for an upgrade ! Many thanks 😊

Frequently Asked Questions About Verizon

What are the Verizon store hours in Tampa?

The Verizon store in Tampa is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon Tampa store located?

The store is located at 17501 Preserve Walk Ln, Suite 101, Tampa, FL 33647, USA.