Feedback on customer service is mixed; while some customers praised friendly and knowledgeable staff, others reported unprofessional behavior and long wait times.
Product Availability
Customers appreciated the wide selection of electronics, but some noted issues with stock availability and pricing competitiveness.
Order Fulfillment
Several reviews highlighted problems with order delivery and communication, leading to frustration among customers.
Store Environment
The store is generally described as clean and well-organized, contributing to a positive shopping experience.
LL
Lanie
Jan 4, 2026
5.0
Erick was amazing helping us get set up with a new iPhone. He was knowledgeable and got us a great deal with an iPhone 16. We went to Best Buy after having a terrible experience at the Apple Store and it was like night and day. So much more user-friendly! Erick is genuinely a nice guy.
DE
Dounia El
Jan 2, 2026
5.0
Today, I walked in at the last minute just as the store was about to close, and Mikael was incredible. He was knowledgeable, patient, and never made me feel rushed. He took the time to understand what I needed, explained everything clearly, and answered all my questions. His professionalism and kindness really stood out. Best Buy is lucky to have him! I highly recommend working with Mikael.
SM
Stephanie Mitchell
Dec 31, 2025
5.0
Ronniel & Dave were incredible with their delivery of my fridge today. They were in & out. Dave even helped us get the door off and put back on afterwards. They were amazing! Thank you so much!!!! Happy New Years!
TR
Tanya Rodriguez
Dec 31, 2025
3.0
I give honest reviews good or bad. I come to this location because it's the closest one to my house. When I come to Best Buy, I know exactly what I'm coming to get. Consistently, every time I need help with a product, there is never anyone around. When you ask an associate for help, they tell you they don't work in this department, let me try to find someone to help you and no one ever comes. The associates look like they're busy stocking shelves, climbing up and down ladders, but they're not helping their customers. I am real big on customer service, and this location is not delivering. I am very willing to drive to another location to receive better service.
VN
Victory Naydenova
Dec 19, 2025
5.0
Best Buy is always a reliable choice.
Great store with a wide selection of electronics — from everyday gadgets to professional solutions for work and home. The space is clean, well-organized, and easy to navigate.
The staff are polite, calm, and genuinely helpful. They take time to answer questions and help you choose the right option without pressure.
Fast checkout, clear service, and a strong sense of reliability. This is exactly why I keep coming back to Best Buy.
Highly recommended if you value quality, service, and your time.
Best Buy is located at 12675 Citrus Plaza Dr, Tampa, FL 33625, USA.
What are the store hours for Best Buy Tampa?
Best Buy Tampa is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Tampa offer in-store and curbside pickup?
Yes, Best Buy Tampa offers both in-store pickup and curbside pickup services.
Is there wheelchair accessibility at Best Buy Tampa?
Yes, Best Buy Tampa has a wheelchair accessible entrance.
Can customers get their electronics repaired at Best Buy Tampa?
Yes, Best Buy Tampa offers service repair and Geek Squad support for electronics.
What types of products can I find at Best Buy Tampa?
You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy Tampa.
Does Best Buy Tampa recycle electronics?
Yes, Best Buy Tampa offers electronics recycling services.
What payment methods does Best Buy Tampa accept?
Best Buy Tampa accepts debit cards and checks and does not require cash only payments.
Are there other electronics stores near Best Buy Tampa?
Yes, nearby electronics stores include another Best Buy and Magnolia, offering additional options for electronic products.
What are some nearby shops customers can visit along with Best Buy Tampa?
Customers can also visit The Plaza at Citrus Park shopping center, Bath & Body Works for beauty supplies, and Carter's for children's clothing near Best Buy Tampa.