Business Details
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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.3
4,241 reviews
5 stars
2,671
4 stars
799
3 stars
317
2 stars
120
1 star
334
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising helpful staff while others report poor service and long wait times.
Product Availability
Customers appreciate the variety of products available, but some noted issues with stock levels and out-of-stock items.
Staff Knowledge
Many reviews highlight knowledgeable staff who provide excellent assistance, though there are instances of unprofessional behavior.
Store Experience
Overall, the store environment is described as clean and well-organized, but some customers experienced frustration with long checkout lines.
Technical Support
The Geek Squad received both praise for their technical assistance and criticism for long wait times and service issues.
- NRnathaniel ramsey5 days ago5.0I want to share a great experience I had at the Citrus Plaza Best Buy store in the Geek Squad department. 5 stars go out to Sheldon, Michael, and Thomas. for their efforts in repairing my laptop and getting it back to me. It was running slow and they gave a total team effort to make sure they properly repaired it before returning it to me. Thanks again guys for your expertise and professionalism.
- RSRyan SnyderNov 15, 20251.0Customer service is gone. There is no way to call a Best Buy store anymore. Every number forwards to a hotline, and they can’t redirect you or help you reach the store. The store called me about my dashcam install for my Mercedes, but I missed the call, and I couldn’t call back or ask questions. I had to drive there in person. They told me the tech already left, so I had to come back the next day. Two separate trips for something I should have handled over the phone. This process wastes time and makes simple communication impossible.
- CHChristie HNov 10, 20251.0They didn’t give the SIM card back from a trade in iPhone and then wouldn’t answer the phone or call back.
- APAlex polkNov 9, 20252.0I didn't like the service at all, when you enter, no one pays any attention to you
- DMDon MastNov 8, 20251.0I have been a Total Tech member for over three years, paying hundreds of dollars for a membership that is supposed to provide protection plans and support for purchased electronics. In all that time I have never used the plan until this week when my GE ice maker stopped working. I went to my local Best Buy for help and was told they were a week out for appointments, which I could understand. They suggested I call Geek Squad for faster help and gave me a number to call. When I called, I spoke with a representative who was clearly based overseas and was told there would be a charge just to have someone come out and look at the ice maker. That is completely unacceptable. After paying for this membership for years and never using it, I should not have to pay extra just to have something inspected. It feels like a waste of money. I do not recommend buying any protection plans or Total Tech memberships from Best Buy. They sound good on paper but offer very little real value when you actually need help.
Frequently Asked Questions About Best Buy
What is the address of Best Buy in Tampa?
Best Buy is located at 12675 Citrus Plaza Dr, Tampa, FL 33625, USA.
What are the store hours for Best Buy Tampa?
Best Buy Tampa is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Tampa offer in-store and curbside pickup?
Yes, Best Buy Tampa offers both in-store pickup and curbside pickup services.
Is there wheelchair accessibility at Best Buy Tampa?
Yes, Best Buy Tampa has a wheelchair accessible entrance.
Can customers get their electronics repaired at Best Buy Tampa?
Yes, Best Buy Tampa offers service repair and Geek Squad support for electronics.
What types of products can I find at Best Buy Tampa?
You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy Tampa.
Does Best Buy Tampa recycle electronics?
Yes, Best Buy Tampa offers electronics recycling services.
What payment methods does Best Buy Tampa accept?
Best Buy Tampa accepts debit cards and checks and does not require cash only payments.
Are there other electronics stores near Best Buy Tampa?
Yes, nearby electronics stores include another Best Buy and Magnolia, offering additional options for electronic products.
What are some nearby shops customers can visit along with Best Buy Tampa?
Customers can also visit The Plaza at Citrus Park shopping center, Bath & Body Works for beauty supplies, and Carter's for children's clothing near Best Buy Tampa.