Best Buy

4.3
4284 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
12675 Citrus Plaza Dr, Tampa, FL
33625, United States

Hours

Reviews

4.3
4,284 reviews
5 stars
2,701
4 stars
805
3 stars
319
2 stars
120
1 star
339

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and knowledgeable staff, others reported unprofessional behavior and long wait times.

Product Availability

Customers appreciated the wide selection of electronics, but some noted issues with stock availability and pricing competitiveness.

Order Fulfillment

Several reviews highlighted problems with order delivery and communication, leading to frustration among customers.

Store Environment

The store is generally described as clean and well-organized, contributing to a positive shopping experience.
  • LL
    Lanie
    Jan 4, 2026
    5.0
    Erick was amazing helping us get set up with a new iPhone. He was knowledgeable and got us a great deal with an iPhone 16. We went to Best Buy after having a terrible experience at the Apple Store and it was like night and day. So much more user-friendly! Erick is genuinely a nice guy.
  • DE
    Dounia El
    Jan 2, 2026
    5.0
    Today, I walked in at the last minute just as the store was about to close, and Mikael was incredible. He was knowledgeable, patient, and never made me feel rushed. He took the time to understand what I needed, explained everything clearly, and answered all my questions. His professionalism and kindness really stood out. Best Buy is lucky to have him! I highly recommend working with Mikael.
  • SM
    Stephanie Mitchell
    Dec 31, 2025
    5.0
    Ronniel & Dave were incredible with their delivery of my fridge today. They were in & out. Dave even helped us get the door off and put back on afterwards. They were amazing! Thank you so much!!!! Happy New Years!
  • TR
    Tanya Rodriguez
    Dec 31, 2025
    3.0
    I give honest reviews good or bad. I come to this location because it's the closest one to my house. When I come to Best Buy, I know exactly what I'm coming to get. Consistently, every time I need help with a product, there is never anyone around. When you ask an associate for help, they tell you they don't work in this department, let me try to find someone to help you and no one ever comes. The associates look like they're busy stocking shelves, climbing up and down ladders, but they're not helping their customers. I am real big on customer service, and this location is not delivering. I am very willing to drive to another location to receive better service.
  • VN
    Victory Naydenova
    Dec 19, 2025
    5.0
    Best Buy is always a reliable choice. Great store with a wide selection of electronics — from everyday gadgets to professional solutions for work and home. The space is clean, well-organized, and easy to navigate. The staff are polite, calm, and genuinely helpful. They take time to answer questions and help you choose the right option without pressure. Fast checkout, clear service, and a strong sense of reliability. This is exactly why I keep coming back to Best Buy. Highly recommended if you value quality, service, and your time.

Frequently Asked Questions About Best Buy

What is the address of Best Buy in Tampa?

Best Buy is located at 12675 Citrus Plaza Dr, Tampa, FL 33625, USA.

What are the store hours for Best Buy Tampa?

Best Buy Tampa is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.