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Apple International Plaza

3.7
(3099 reviews)

Business Details

2223 N West Shore Boulevard, Tampa, FL
33607, United States
(813) 393-4720
https://www.apple.com/retail/plaza

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple International Plaza
2223 N West Shore Boulevard, Tampa, FL
33607, United States

Hours

Reviews

3.7
3,099 reviews
5 stars
1,647
4 stars
403
3 stars
211
2 stars
132
1 star
706

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff, long wait times, and lack of assistance.

Repair Issues

Numerous reviews highlighted frustrations with repair services, including miscommunication about repair capabilities and delays.

Product Availability

Customers frequently mentioned issues with product availability, including being unable to purchase items in-store that were listed online.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and knowledge, indicating that experiences can vary significantly.
  • KO
    Kalyn Ossander
    Feb 24, 2026
    5.0
    Yesterday when I got home from work my phone just went black. It was charged & working all day & I tried everything for hours straight to get it to turn back on. About 10 people including myself tried between last night & all day today. I had made an appt for today and the second I walk in - Marilyn greets me, checks me in. I explain what happened, and within maybe 3 seconds she had it back on & I’m typing in my pw before I know it. She is amazing. Idk how she was able to do it when 10 other ppl couldn’t but it was super impressive. She was very nice & then pointed to the back and then I met Eric! Eric did the diagnostics test on my phone, walked me thru the whole process, explained everything (dumbed it down for me so I would understand haha) and he was just super personable, knowledgeable and kind. Never been to this mall so because of how smooth they both made this process, it calmed my anxiety significantly. They both deserve a fat raise!! Thank you guys so much for fixing my phone!
  • TT
    Tack
    Feb 24, 2026
    5.0
    We came on a weekend ! Very busy waited 2 hrs for help to arrive . My suggestion is to get there early if you want some help ! The service tech was fantastic and personable ! And very knowledgeable
  • JB
    Jonathan Bowman
    Feb 17, 2026
    1.0
    Apple intentionally locks iMessage to Apple devices, which is why full texting on Windows simply does not exist. There are no public APIs that allow Microsoft or any third party to sync full conversations, message history, media, or advanced features like reactions and edits. Because of that restriction, Windows can only access basic SMS relays over Bluetooth, which explains the missing threads, broken group chats, and inconsistent syncing. Meanwhile, Android allows deep system integration with Windows, proving the limitation is not technical, it is Apple’s closed platform policy designed to keep users inside their ecosystem.
  • MH
    Mariana Hynninen
    Feb 17, 2026
    1.0
    Made a payment in store for a financed iPhone. Store never credited payment to the account. No one at the store answers the phone or emails. Apple support has not offered any assistance. I am out over $800.00. Do not make payments in store for financed products.
  • TG
    Theodore Gillett
    Feb 14, 2026
    1.0
    Apple is one of the WORST PLACE I EVER HAD TO DEAL WITH GAVE ME NO RESPECT FOR NOTHING. HOW TO WALK OUT WITH A BROKEN IPAD, THEY TOLD ME THEY'D REPAIR, IT COULDN'T REPAIR, IT COULDN'T REPLACE IT. COULDN'T DO ANYTHING FOR ME, MADE ME REALLY UPSET, I'LL NEVER BUY ANYTHING FROM APPLE AGAIN.🤮🤮🤮🤮

Frequently Asked Questions About Apple International Plaza

What products can I find at Apple International Plaza?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple International Plaza.

What kind of customer support is available at this Apple Store?

Technical support is available at the Genius Bar where specialists can answer your questions and help you set up your devices.

Brand Certified Facts from Apple International Plaza

Apple International Plaza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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