Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
3,147 reviews
5 stars
1,673
4 stars
410
3 stars
210
2 stars
135
1 star
719
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some were helpful and knowledgeable, while others were reported as rude or unhelpful.
Appointment Issues
Customers frequently faced long wait times despite having scheduled appointments, leading to frustration.
Repair Experience
Many customers reported dissatisfaction with the repair process, citing lack of transparency and poor communication.
Product Availability
Customers expressed frustration over the unavailability of products and inconsistent information regarding stock.
Overall Experience
While some customers had positive interactions, many expressed disappointment with the service quality and efficiency.
- DDDado Dizdar1 day ago5.0Store is amazing, they have this guy Stefan. He really helped me out chosing my first iphone, 17 max pro. Actually convinced me to switch from Samsung. He was super knowledgable and really swift eith everything. Truly a good employee for this store. Thanks!
- JSJulie SingerJan 2, 20262.0I was told to just order what I wanted from Apple.com and given a screen to do so. As I was standing there going through my order process a manager chastised the associate who had directed me to the website because she wasn’t helping enough people at the same time. She needed to move to the next more quickly. I then understood why she just sent me to the website because she had to get to the next person. There is no point in going to the store. It’s a zoo.
- TTTessJan 2, 20265.0Kay at the International Plaza is the best! She was handling 8 people at one time like it was nothing, and was so kind the entire time. I went in for a new phone and was out in less than an hour! Had the best experience because of her.
- AZAdriel ZalezDec 16, 20253.0Expected the process to be seemless. So when it comes to a multi-billion dollar company I thought picking up an order would be seemless. I ordered a phone online to pick up the next day for a 3:30 - 3:45 pick up window. It's 3:30 and no email was sent to me yet stating my order was ready. I talk to a rep and they go, you should be getting an email shortly with a QR code. It's 4:10 and no QR code shows up. Talked with Apple Support on the phone and they said the same thing... Shortly it will come. What is shortly? 10 minutes, 30 minutes, an hour? Support didn't want to provide an answer. An hour past the pickup window now. Thankfully a helpful lady with a tablet came up to me (maybe saw my frustration) and helped me, saw my order in the system and noticed that the phone is fact ready for pick up. So it picked it up within the next 5 minutes. If it wasn't for this lady this review would be a 1 star.
- ABA BDec 14, 20251.0The most recent iPhone update has destroyed my phone. Not only am I unable to properly view and send messages, the photo options have changed significantly, which are tragic. Why Apple continues to confuse users with useless Is beyond me. The growing concern and frustration is prompting me to get out of And go with Google. The lack of help from Apple is deplorable. My entire phone malfunctions now leaving me unable to access important files and communicate thoroughly. Being unable to view messages that are being sent is unacceptable. Along with every other feature they have thought was critical to. Disgraceful for a technology company to consistently do these updates leaving users feeling confused, frustrated and defeated by the company and the phone. Allegedly to fix bugs only to create new ones. I'm not sure how Apple sleeps at night knowing they are a money, greedy company that cares nothing about their customers anymore and continues to push products that are faulty.
Frequently Asked Questions About Apple International Plaza
What products can I find at Apple International Plaza?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple International Plaza.
What kind of customer support is available at this Apple Store?
Technical support is available at the Genius Bar where specialists can answer your questions and help you set up your devices.
What are the regular opening hours for Apple International Plaza?
The store is open Monday through Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 6 PM.
Are there any special holiday hours or closures?
Yes, the store is closed on November 27, December 7, and December 25, 2025. Other days have adjusted hours—please check the specific dates for details.
Does Apple International Plaza offer wheelchair accessible entrances and free Wi-Fi?
Yes, the store has wheelchair accessible entrances and provides free Wi-Fi for customers.
Can I order products for in-store pickup or delivery at Apple International Plaza?
Yes, the store supports both in-store pickup and delivery services.
How can I contact Apple International Plaza?
You can reach them by phone at +1 813-393-4720 or email at internationalplaza@apple.com.
What nearby stores could I visit after shopping at Apple International Plaza?
Nearby stores include Tecovas (shoe and clothing), Pandora Store (jewelry and fashion accessories), and Regis Salon for hair services.
Are there any popular dining or coffee options near Apple International Plaza?
Yes, Starbucks is nearby, providing a great spot to enjoy coffee before or after your visit to the Apple Store.
If I need computer or phone repairs near Apple International Plaza, where should I go?
You can visit IFixandRepair - International Plaza, which offers mobile phone and computer repair services nearby.