Geek Squad

2.3
62 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1400 Apalachee Pkwy, Tallahassee, FL
32301, United States

Hours

Reviews

2.3
62 reviews
5 stars
16
4 stars
3
3 stars
1
2 stars
3
1 star
39
  • PH
    Perry Henry
    Aug 25, 2025
    1.0
    Understaffed. Even if you bought from Bestbuy and have their service plan they will not answer a question without an appointment and same day appointments are not available.
  • JH
    Janelle Hood
    Mar 20, 2022
    4.0
    No issues here. Decided to leave review since they have such bad reviews. Showed up for my appointment and they worked on my iPad that was disabled thanks to children repeatedly putting in the wrong password. The iPad wouldn’t let me restore it myself and Apple couldnt help over the phone. I got sent to Geek Squad to resolve my issue and they resolved the problem. Very happy they were able to fix it!
  • DC
    Deborah Coley
    Feb 22, 2020
    1.0
    RUN do not walk away from Geek Squad. What a comedy of errors I experienced in just attempting to GET an appointment then 2 no shows. I spoke to a manager who promised to expedite a third appointment date and call me the following day with details. Never heard from him; Destin location manager's name is JULIAN. I wish there were negative stars. One star too good.
  • TC
    Toby Chapman
    Apr 22, 2018
    1.0
    This happened some time ago,however, after reading the current reviews, I feel compelled to share my experience with the Geek Squad and Best Buy. The cashier at the customer service was refunding money paid for Geek Squad work. She asked if I wanted to pay for my merchandise there as opposed to go through the store checkout line. I used my debit card and the items were paid for. The receipt did not print out due to a lack of paper. The clerk said to proceed outside and she would vouch for the the fact I had paid. Keep in mind I had 1. My best buy reward points that proved I had paid plus my debit card transaction. I approached the security dude and showed him my items and mentioned that customer service will tell him I had paid in full. Without warning, the security dud snatch my bag of items and walked away. This is actually "robbery by sudden snatching." as the items now belong to me. I had to wait until they reviewed the security tape before I was able to get my purchase back. I did make sure I protested loud and long. Full disclosure...this was some time ago but remains in my mind as I was a great customer until that episode.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 1400 Apalachee Pkwy in Tallahassee offer?

Geek Squad offers tech repair, setup, and support services for various electronics including computers, mobile phones, appliances, and televisions. Customers can schedule services in-store or online.

What are the operating hours for Geek Squad in Tallahassee?

Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.