Mixed reviews on customer service; some praised individual employees while others reported poor experiences and lack of assistance.
Product Availability
Customers noted issues with stock availability and outdated inventory, leading to frustration during visits.
Store Environment
The store atmosphere received positive remarks for being friendly, but some customers felt overwhelmed by staff presence.
Repair Services
Repair services, particularly through Geek Squad, faced criticism for long wait times and ineffective communication.
Pricing and Policies
Concerns were raised about pricing, restocking fees, and outdated policies that frustrated customers.
JK
Joanna Kalis
2 days ago
5.0
Great staff and products
DW
Debbicake Wilson
Nov 16, 2025
1.0
The worst experience ever. The customer service is horrible. Most of the employees don’t want to assist the customers. They almost seem to sprint to the back to keep from answering anything. I will NEVER return to this location
KZ
Kathryn Zimmerman
Nov 12, 2025
5.0
Talked to an experienced salesman from Best Buy, and got the perfect laptop for me, a little over $300. I love it! I’m a lefty, laptop is too. Great.
JE
Jon Erwin
Nov 11, 2025
3.0
Lots of great products. Hard to get the attention of sales personnel. Ended up walking out rather than wait for a sales associate to sell us a refrigerator.
CC
cam carter
Oct 31, 2025
5.0
Wyatt has the best customer service you could ask for. great man.