Verizon

4.8
286 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is St Augustine’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3900 A1a South, St Augustine, FL
32080, United States

Hours

Reviews

4.8
284 reviews
5 stars
263
4 stars
9
3 stars
1
2 stars
5
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, knowledge, and willingness to help, particularly highlighting individuals like Ivan, Eric, and Brandon.

Store Experience

The store environment was frequently described as clean and welcoming, with minimal wait times and attentive service.

Technical Assistance

Customers reported effective problem-solving for technical issues, with staff demonstrating expertise in handling device setups and troubleshooting.

Mixed Experiences

While many reviews were positive, some customers expressed frustration with specific incidents of poor service or unresolved issues.
  • LE
    Linda Eric
    Jan 1, 2026
    5.0
    Deon was a great help today I stopped by many stores looking for a resolution and he was the only representative to help me . He was very nice and patient with me through out all my problems !
  • JM
    John McNairy
    Nov 24, 2025
    5.0
    I came in as my photos in my gallery were all inverted to black and white photos or distorted. The guys at the VERIZON Cellular Sales on Island are super friendly and always willing to take the time and educate me on the issue and solution. I thank them a lot for being super helpful. Look for Ivan.
  • MA
    Melania Atzori
    Nov 19, 2025
    1.0
    Extremely disappointed with customer service or lack of. Last February I bought something and it was returned. It took months to receive a refund check in the mail, which was made out to the wrong person after going in several times and confirming information. I have been in numerous times and spoken to many employees none have been able to help me. This is going back since February.
  • MP
    Marie Pereira
    Sep 27, 2025
    5.0
    I came in with problems with my phone's messages. I wasn't receiving any messages. Ivan helped me retrieve them all and was very kind. He offered 2 phones for 90.00. if I wasn't moving back home I would. Super happy with their customer service.
  • RC
    Rose Carcich
    Sep 10, 2025
    5.0
    Today and for the past month I have been having email issues. I walked in today and Ivan offered me a better phone and phone plan! We have a date set to upgrade to the new one. Only I wanted to express how content I am with this Verizon on A1A superb customer service here, Amen!

Frequently Asked Questions About Verizon

Where is the Verizon store located in St Augustine?

The Verizon store is located at 3900 A1a South, St Augustine, FL 32080.

What brands of smartphones can I find at this Verizon store?

You can find Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, and Asus smartphones at this store.