Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,100 reviews
5 stars
1,720
4 stars
640
3 stars
329
2 stars
111
1 star
300
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, while others reported poor experiences with the Geek Squad and management.
Product Availability
Customers appreciated the wide selection of products available, but some expressed frustration over limited stock and high prices.
Store Condition
Feedback indicated that the store was clean and well-organized, although some customers noted that it felt outdated.
Communication Issues
Several reviews highlighted problems with communication, particularly regarding Geek Squad services and post-sale support.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about service inconsistencies and management behavior.
- SGShawn Gregory2 days ago2.0Everything they have can be bought way cheaper at Walmart or on the Walmart app .. total waste
- NPNadine Pellegrini4 days ago2.0There was employees everywhere but they were all standing up front greeting customers. I went in to check out printers and needed some answers. Regardless I left after 30 minutes and went to staples to buy there. I get it, a lot of theft going around during the holidays so the door has to be watch but help your customers in the store.
- AAAmandaDec 31, 20251.0I scheduled an appointment a day prior with the geek squad for a replacement piece for my phone. I drove 40 minutes to the Springhill location, arrived early for my appointment and upon check-in I was instructed they would not be able to assist me because they had too many other repairs that day. Jason, the manager at geek squad informed me the best that they could do was start the paperwork today and I would have to drive back to this location, which is nowhere near my house the following day to get the repair done. I explained I made the appointment. No one had called me earlier that day or during my 40 minute drive prior to arrival that they would not be able to assist me, nor were any other viable solutions presented. I then asked for his manager‘s name, and he proceeded to tell me that he oversees all the locations. This did not answer my question as I was looking for the contact information for his manager. He finally did give me an email address, but no phone number for contact. I have emailed his supervisor and I also contacted corporate. What is the point of scheduling an appointment giving your contact information to call with any issues and they don’t even bother to do that. Terrible customer service and I will not be returning to that location nor would I recommend this location or services to anyone else. I will be going to the Apple Store directly.
- JZJay Pee ZeeDec 31, 20251.0The Geek Squad here is a scam. Had an issue for my *new* iPhone, was told to go there by the Apple Support App - got there and was told the phone has no warranty but they could fix it for $330 - went to the Apple store, had it fixed in an hour for free (thanks to that warranty Geek Squad said I dont have). DRIVE TO TAMPA and deal with Apple directly, save time and money.
- CCChloeDec 29, 20254.0Carson at the GeekSquad counter was super nice and patient with me and my tech issues. One of his coworkers saw my laptop and said "Oof!" Me too, pal.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Spring Hill, FL?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Spring Hill, FL.
What are the operating hours of Best Buy Spring Hill?
Best Buy Spring Hill is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Spring Hill offer curbside pickup?
Yes, Best Buy in Spring Hill offers curbside pickup services.
Is there Geek Squad support available at the Best Buy Spring Hill location?
Yes, Geek Squad support is available at Best Buy Spring Hill for expert advice and repair services.
Does Best Buy Spring Hill have wheelchair accessible entrances?
Yes, Best Buy Spring Hill has wheelchair accessible entrances for customer convenience.
Can I pay with debit card at Best Buy Spring Hill?
Yes, Best Buy Spring Hill accepts debit card payments as well as checks; they do not require cash only.
Are there nearby stores where I can shop for clothing and accessories near Best Buy Spring Hill?
Yes, nearby you can find T.J. Maxx, Ross Dress for Less, David's Bridal, and Shoe Station for clothing and accessories shopping.
Where can I find dining options close to Best Buy in Spring Hill?
Nearby dining options include Panera Bread and Cracker Barrel Old Country Store, perfect for a meal before or after visiting Best Buy.
Are there any fitness or recreational facilities near Best Buy Spring Hill?
Yes, Anytime Fitness, a gym and fitness center, is located close to Best Buy Spring Hill for your workout needs.
Does Best Buy Spring Hill provide in-store shopping and repair services?
Yes, Best Buy Spring Hill offers in-store shopping and has service repair available without the need for appointments.