Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderCellular Sales
Verizon provides personalized customer service. Shop smartphones, tablets, plans, and connected devices at the Sebring location at 4223 Sebring Pkwy. Get technical advice, a free plan analysis, or just pay your bill. We’re here to help!
Location
Hours
Reviews
4.3
431 reviews
5 stars
286
4 stars
64
3 stars
28
2 stars
10
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some staff being described as helpful and knowledgeable, while others were reported as rude and unprofessional.
Efficiency
Many customers noted that despite the store being busy, the service was generally efficient and staff were able to resolve issues quickly.
Knowledgeability
Several reviews highlighted the staff's knowledge about products and services, with specific employees receiving praise for their expertise.
Store Management
There were complaints regarding the management style, with some customers feeling that the manager was dismissive and unhelpful.
Overall Experience
While some customers had great experiences and praised the store, others reported significant frustrations, particularly with service inconsistencies and issues with phone transactions.
- PPP.I.2 days ago1.0A Verizon agent spitefully adjusted my settings preventing me from connecting devices to my router, so now I can't connect my security camera or Printer to my PC
- AKAnn Klasen5 days ago5.0Had great service at the Verizon store north of Sebring..
- KPKristin Pucci6 days ago5.0Stopped in a few times to make a payment. Service was speedy and friendly.
- LTLisa TysonJan 2, 20265.0David Amar was an amazing manager. He went above and beyond to help us out.
- SSsteve smithDec 19, 20251.0I was going to get a new Apple Watch and after waiting 45 minutes for a agent and starting the process the agent was fine but then she informed me she charges $59.00 to set up my new watch. I left and did not get a new watch. I feel the customer service is lacking there and I believe corporate should check into this I have purchased many phones am another watch never paid 59.00 for the agent to set up my new watch. Crazy I will cancel the entire plan for poor service like this