Verizon

4.7
767 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Sarasota’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
4010 Cattlemen Rd, Sarasota, FL
34233, United States

Hours

Reviews

4.7
760 reviews
5 stars
679
4 stars
18
3 stars
12
2 stars
11
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting individuals like Jay, Ralph, and Esther.

Sales Experience

Several reviews noted positive experiences with sales representatives who provided clear information, avoided upselling, and helped customers find the best deals.

Product Issues

Multiple customers reported issues with products, including faulty cables and problems with phone upgrades, leading to dissatisfaction with the service.

Management Concerns

Some reviews expressed frustration with management and the handling of customer complaints, indicating a lack of accountability and follow-up.

Overall Satisfaction

While many customers had excellent experiences, there were notable complaints about unprofessional behavior and misleading information from some staff.
  • AV
    Ashley Vega
    Dec 27, 2025
    5.0
    I was a little hesitant at first, but Jay was absolutely AMAZING! His communication was outstanding, and he truly went above and beyond to help me set up service for my dad. We are so grateful for his patience, dedication, and support!! thank you, Jay! ⭐
  • JS
    John Smith
    Dec 26, 2025
    2.0
    Everything I bought for my I phone 17, the car cable, otter box, has to be warranted brand new and must have been produced in china! 😣 ugh! Cables that don’t work, otter box falling apart in less than two months. Then while in Verizon for the 6th time, while talking with customer service, another Verizon employee comes up , interrupts our conversation and after a while I just walked away without any response.
  • JS
    Joann Sengpiel
    Dec 18, 2025
    5.0
    I went to the store just thinking about upgrading but didn’t want to pay a fortune for a new phone. I was lucky enough to have Jay help me and not only did I get a new phone, he managed to lower my monthly bill. He didn’t try to upsell me and answered all my questions patiently. I recommend Jay highly if you’re in the market for an upgrade.
  • SC
    Sarah Canning
    Dec 9, 2025
    5.0
    We had the pleasure of a concierge-like experience when switching to Verizon from another carrier whose service coverage was dismal. Jay Z found us the best deal possible, with a price that was amazing. He provided an outstanding service, brought new phones to our home and stayed a lengthy amount of time in order to make sure all 5 lines were up and working. His level of professionalism and know-how allowed him to problem-solve on the spot, contact support to confirm something, and make an experience we typically dread having, an absolute pleasure. I highly recommend him for your needs, you won’t be sorry.
  • FK
    fire K
    Dec 8, 2025
    1.0
    The current staff are a bunch of liars. They lie about phones, billing, cost, credits on phones. I had to get a new phone and was told that I was getting an 800$ credit and my phone would be free. I set up a couple of other discounts to help the billing, Including auto withdrawal. They didn't withdrawal and charges late fees even tho everything was correct on my end and theirs. They did nothing to compensate with issues let alone apologize. Then I switched providers and found out I was being charged for the phone I was to have gotten credit for. Don't go They just don't care about their customers at all.

Frequently Asked Questions About Verizon

What brands of smartphones can I find at the Verizon store on Cattlemen Rd in Sarasota?

You can find Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus smartphones at the Verizon store on 4010 Cattlemen Rd in Sarasota.

What are the store hours for Verizon at 4010 Cattlemen Rd in Sarasota?

The Verizon store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.