Visit our store at Sarasota for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers reported poor customer service experiences, citing rudeness and unhelpfulness from staff, particularly from management.
Sales Practices
Several reviews mentioned deceptive sales tactics, including unexpected price increases and unnecessary plan changes.
Positive Staff Interactions
Despite negative experiences, numerous customers praised specific employees for their helpfulness, patience, and professionalism.
Long Wait Times
Customers frequently complained about long wait times in-store, even with appointments.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction while others were extremely dissatisfied.
LL
Livin’ la Vida Local
5 days ago
1.0
They won't care about fixing your phone problems; they are trained to sell and make profits.
PP
Paula Pavlyak
Dec 20, 2025
1.0
I switched to Verizon’s with a new phone a week ago and my phone number still does not work. It took 2 days to port, a day without even having a working phone and I still do not have my original phone number. Verizon’s technicians do not know how to fix this yet. Plus the salespeople are promising December discount offers that now may not actually apply, Bait n Switch. Worst cell service switch I have ever experienced
MF
Meghan Fitzpatrick
Dec 16, 2025
1.0
very slimy sales people, especially johnny. they make you switch plans when it’s not necessary and tell you lower prices than what your bill will actually be. went in for an upgrade, was told i HAD to switch my plan (turns out that’s not the case), and was told my monthly bill would increase by $5-$6 a month. i get my bill today and it increased by over $190 a month. bad business with men who are trying to get a quick sale. shady practices going on over there. one star for this establishment is generous. if i could give it a zero i would. booooooo verizon.
NN
N
Dec 15, 2025
5.0
This is a bit late, but better late than never, I always say. I was there on Dec 5th to get an urgent flip phone upgrade since my phone had just died, and Blake was just wonderful!! I had issues not remembering my pin, so Blake had to spend extra time and energy helping me. He was patient and kind and friendly! Thank you, Blake:)
AM
Aleksa Membrere
Dec 13, 2025
5.0
Great experience at this store! Kollby our specialist helped us with quotes and find what’s best to fit in our plan. I’ve been with AT&T for the longest time and my husband wanted me to convert to his plan. It was honestly an easy process and very helpful to have him as your employee. He did not rush us to make our decision but made us feel welcomed in. I definitely recommend going to him or any issues you may have. He always finds the answers to anything.
My husband and I thank you very much!
What are the store hours for the Verizon Sarasota location?
The Verizon store in Sarasota is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Which brands of smartphones does Verizon Sarasota offer?
Verizon Sarasota offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I order online and pick up my purchase at the Verizon Sarasota store?
Yes, you can buy online and pick up your order in store. Verizon also offers curbside pickup, express lockers, and same-day delivery in select areas.
What types of products and services does Verizon Sarasota provide?
Verizon Sarasota provides mobile plans, wireless Internet plans, voice plans, Fios Internet plans, and offers business devices such as cell phones, mobile hotspots, tablets, and laptops.
Does Verizon Sarasota accept mobile payments and debit cards?
Yes, Verizon Sarasota accepts payments via mobile NFC (near field communication) and debit cards. Checks and cash are also accepted, but cash-only payments are not required.
Are there any nearby places to grab food when visiting Verizon Sarasota?
Yes, nearby food options include Al Forno Mediterranean Grill & Subs for Mediterranean cuisine, Five-O Donut Co for donuts and coffee, Jimmy John's for sandwiches, Chipotle Mexican Grill for Mexican food, Pizza Hut Express for pizza, and Starbucks for coffee and drinks.
What nearby retail and entertainment options are available around Verizon Sarasota?
Nearby retail and entertainment options include GameStop and Cattleman Road Sarasota - GameStop for video games and hobbies, Target Store University-Parkway for general retail and mobile phones, Mattress Firm for furniture, and Ulta Beauty for cosmetics and beauty services.
Are there any optometry or health services near Verizon Sarasota?
Yes, nearby eye care and health services include Eyeglass World, Global Care Optometry, and iCare Vision Center. Additionally, there are dental services nearby such as Great Expressions Dental Centers and Kennedy Dental.
How can I schedule an appointment or get more information about the Verizon Sarasota store?
You can schedule an in-store appointment or learn more about Verizon Sarasota by visiting their website or using the My Verizon app, which also provides quick access to scheduling and account management.
Does Verizon Sarasota offer free Wi-Fi for customers?
Yes, Verizon Sarasota provides free Wi-Fi for customers visiting the store.