Verizon

3.6
793 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Sarasota for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
85 N Cattlemen Rd, Sarasota, FL
34243, United States

Hours

Reviews

3.7
575 reviews
5 stars
333
4 stars
52
3 stars
17
2 stars
17
1 star
156

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, citing rudeness and unhelpfulness from staff, particularly from management.

Sales Practices

Several reviews mentioned deceptive sales tactics, including unexpected price increases and unnecessary plan changes.

Positive Staff Interactions

Despite negative experiences, numerous customers praised specific employees for their helpfulness, patience, and professionalism.

Long Wait Times

Customers frequently complained about long wait times in-store, even with appointments.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction while others were extremely dissatisfied.
  • LL
    Livin’ la Vida Local
    5 days ago
    1.0
    They won't care about fixing your phone problems; they are trained to sell and make profits.
  • PP
    Paula Pavlyak
    Dec 20, 2025
    1.0
    I switched to Verizon’s with a new phone a week ago and my phone number still does not work. It took 2 days to port, a day without even having a working phone and I still do not have my original phone number. Verizon’s technicians do not know how to fix this yet. Plus the salespeople are promising December discount offers that now may not actually apply, Bait n Switch. Worst cell service switch I have ever experienced
  • MF
    Meghan Fitzpatrick
    Dec 16, 2025
    1.0
    very slimy sales people, especially johnny. they make you switch plans when it’s not necessary and tell you lower prices than what your bill will actually be. went in for an upgrade, was told i HAD to switch my plan (turns out that’s not the case), and was told my monthly bill would increase by $5-$6 a month. i get my bill today and it increased by over $190 a month. bad business with men who are trying to get a quick sale. shady practices going on over there. one star for this establishment is generous. if i could give it a zero i would. booooooo verizon.
  • NN
    N
    Dec 15, 2025
    5.0
    This is a bit late, but better late than never, I always say. I was there on Dec 5th to get an urgent flip phone upgrade since my phone had just died, and Blake was just wonderful!! I had issues not remembering my pin, so Blake had to spend extra time and energy helping me. He was patient and kind and friendly! Thank you, Blake:)
  • AM
    Aleksa Membrere
    Dec 13, 2025
    5.0
    Great experience at this store! Kollby our specialist helped us with quotes and find what’s best to fit in our plan. I’ve been with AT&T for the longest time and my husband wanted me to convert to his plan. It was honestly an easy process and very helpful to have him as your employee. He did not rush us to make our decision but made us feel welcomed in. I definitely recommend going to him or any issues you may have. He always finds the answers to anything. My husband and I thank you very much!

Frequently Asked Questions About Verizon

What are the store hours for the Verizon Sarasota location?

The Verizon store in Sarasota is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.

Which brands of smartphones does Verizon Sarasota offer?

Verizon Sarasota offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.