Best Buy

4.1
2857 reviews
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Business Details

135 N Cattlemen Rd, Sarasota, FL
34243, United States
(941) 360-7959
https://stores.bestbuy.com/fl/sarasota/135-n-cattlemen-rd-1452.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
135 N Cattlemen Rd, Sarasota, FL
34243, United States

Hours

Reviews

4.1
2,857 reviews
5 stars
1,547
4 stars
654
3 stars
270
2 stars
108
1 star
278

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting long wait times and unhelpful staff, while others praised specific employees for their friendliness and assistance.

Product Availability

Customers frequently expressed frustration over product availability and issues with online orders not matching in-store stock.

Management Issues

Several reviews highlighted poor management practices, including lack of support for staff and ineffective handling of customer complaints.

Geek Squad Performance

Mixed reviews on Geek Squad services, with some customers praising their efficiency while others reported miscommunication and service failures.

Store Environment

While some customers appreciated the store layout and cleanliness, others noted that staff were often disengaged or preoccupied.
  • BM
    brad Mckay
    3 days ago
    4.0
    Expensive on most items , Employees does not look for customers, to help , they stay on a station rather than finding someone to help. But the good point is , they have stock , to look through.
  • ES
    elkin Segura
    3 days ago
    1.0
    The customer service was terrible; nobody wanted to help us, and when we asked for assistance, we received very rude actitud. We will never return this store again.
  • DD
    Dode
    Jan 3, 2026
    5.0
    Trace from the car audio department was very helpful with troubleshooting my subwoofer. I needed a last minute fix. I had quite a few problems and he had tons of solutions! He checked everything throughly and carefully. I’m grateful for this unexpected interaction. I was getting ready to leave, and I realized he helped me years prior with another vehicle I had. Glad to see he’s still here, would recommend 100%
  • SR
    Sung-Yun “Sung Yun” Lee Fiore - realtor
    Dec 30, 2025
    5.0
    Sanji was so friendly and welcoming and then I needed a tiny little screwdriver for my daughter and he very willingly helped me. It’s so nice to get good customer service these days!
  • KL
    Katie Leal
    Dec 29, 2025
    1.0
    NEVER COMING BACK TO THIS LOCATION AGAIN. Employees will ignore you until you leave with nothing before being helped. Dylan to be specific. I overheard Dylan was speaking negatively about me and my husband after already waiting to be helped 45 minutes prior. Manager needs to address this issue
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Frequently Asked Questions About Best Buy

What products and services does Best Buy in Sarasota offer?

Best Buy in Sarasota offers TVs, computers, appliances, expert advice, same day pickup, and Geek Squad support all in one place.

What are the store hours for Best Buy at 135 N Cattlemen Rd, Sarasota?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.