Mixed feedback on customer service; some found staff helpful and knowledgeable, while others reported poor assistance and long wait times.
Product Availability
Customers noted issues with stock levels and incorrect product deliveries, leading to dissatisfaction.
Store Organization
Several reviews mentioned disorganization in the store, with difficulty in finding staff for assistance.
Positive Experiences
Despite negative feedback, many customers praised specific staff members for their helpfulness and expertise.
KD
K D
4 days ago
5.0
Krish is awesome. He replaced two phone screens for me and did a fantastic job. He went the extra mile to clean the phones and phone cases as well. Honestly, give that man a raise.
SB
Steven Barron
5 days ago
5.0
Always a good experience at Best Buy..
Great customer service and a Great selection.
AA
Alexander
6 days ago
1.0
Luca (sp?) At the front single handedly ensured I won't return. First he ignored the line at his register, proclaimed he didn't know what was going on because he 'just works here'. Problem was we watched him ignore us so he could flirt with both his manager and another associate.
Then, when answering 'no' to the Best Buy credit card, decided to get huffy and tossed the security device over the credit card reader and in my direction.
Oh, and he didn't ask if I wanted a physical or emailed receipt. When asked he just shrugged and said it was emailed.
The internet exists Best Buy, if you can't even have half way pleasant employees what are we doing?
SS
S
Feb 6, 2026
1.0
I walked in to pick up a tv and needed to grab 3 computers that the app said we're in stock. When I went to the computer department the girl ignored us then when we got her attention to let her know we needed help she rudely said she said "I'm busy." Then when she did come to help we were told the product was not in stock after I had shown on the app they were. Went to another team member to ask id they could be grabed from the cage so I could purchase them, was informed that only that department could get them. I then proceeded to wait another 20 minutes to see if i could get the product with not a single person in the department acknowledging I existed and proceeded to leave to not waste anymore of my time with the rude associates in the store. I plan to get the exact same product from Amazon now so I will not have a wate my time in the future!
MA
Maribel Abraham
Jan 30, 2026
1.0
Very disappointed I bought a tv. Under Tv says all descriptions which I say yes I like. Unfortunately ididn know they delivered different TV
Very expensive TV very Unsatisfactory. Best Buy liar. People very careful. Always read everything hope nothing happens to others
What types of products can I find at Best Buy in Sarasota?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Sarasota.
What are the operating hours of Best Buy Sarasota?
Best Buy Sarasota is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Sarasota offer curbside pickup?
Yes, Best Buy Sarasota offers curbside pickup services for your convenience.
Is there Geek Squad support available at this Best Buy location?
Yes, you can get expert advice and Geek Squad support at the Best Buy in Sarasota.
Can customers with disabilities access Best Buy Sarasota?
Yes, Best Buy Sarasota has a wheelchair accessible entrance to accommodate customers with disabilities.
Does Best Buy Sarasota provide repair services?
Yes, service repair is available at this Best Buy location.
Are appointments required to shop or get services at Best Buy Sarasota?
No, appointments are not required for shopping or services at Best Buy Sarasota.
What nearby places can I visit before or after shopping at Best Buy Sarasota?
You can visit Glengary Shoppes shopping center, Barnes & Noble bookstore and coffee shop, or enjoy a meal at nearby restaurants like Pardon My Cheesesteak and IHOP.
Are there accommodations near Best Buy Sarasota if I am visiting from out of town?
Yes, the Interlink hotel and Lil John Coastal Cottage holiday rental home are nearby options for lodging close to Best Buy Sarasota.
How can nearby businesses like Geek Squad assist me at Best Buy Sarasota?
Geek Squad, located nearby, provides mobile phone and electronics repair services that complement the support available at Best Buy Sarasota.
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