Feedback on customer service is mixed; while many customers praised friendly and knowledgeable staff, others reported poor experiences with unresponsive or incompetent service.
Product Availability
Several customers noted issues with stock availability, leading to frustration when items were not found or were out of stock.
Curbside Pickup
Curbside pickup was highlighted positively, with customers appreciating the ease and efficiency of the process.
Store Organization
Customers expressed concerns about store organization and the difficulty in finding assistance, indicating a need for better staff coordination.
Technical Support
Experiences with Geek Squad and technical support were varied, with some customers reporting effective help while others faced significant frustrations.
AD
Anne DeSimone
3 days ago
5.0
Well organized store with very knowledgeable staff. Geek Squad was able to quickly troubleshoot laptop problems and resolved within a day. Thanks for all your help.
MS
M&N Squad
Jan 4, 2026
2.0
Drove an hour to pick up some meta glasses and they said they didn't have them.
DC
Daniel C
Dec 26, 2025
1.0
Best Buy business practices suck. If you have any issues with orders you will not be able to call the store directly. A call center with incompetent customer service personnel.
Good luck with your order issues if you deal with Best Buy
JH
J Hall
Dec 16, 2025
5.0
Tried out the shopper service to knock out a couple of items on my Christmas list and picked my order up curbside. Everything was so easy! Definitely the way I like to shop and what's not to love about avoiding check-out lines and crowds - AWESOME! Thanks, Best Buy!
VP
Vadim Pozdeyev
Dec 13, 2025
5.0
Friendly staff help find affordable laptops for children with touch screens, which is very attractive for children.
What types of products can I find at Best Buy in Sarasota?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Sarasota.
What are the operating hours of Best Buy Sarasota?
Best Buy Sarasota is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Sarasota offer curbside pickup?
Yes, Best Buy Sarasota offers curbside pickup services for your convenience.
Is there Geek Squad support available at this Best Buy location?
Yes, you can get expert advice and Geek Squad support at the Best Buy in Sarasota.
Can customers with disabilities access Best Buy Sarasota?
Yes, Best Buy Sarasota has a wheelchair accessible entrance to accommodate customers with disabilities.
Does Best Buy Sarasota provide repair services?
Yes, service repair is available at this Best Buy location.
Are appointments required to shop or get services at Best Buy Sarasota?
No, appointments are not required for shopping or services at Best Buy Sarasota.
What nearby places can I visit before or after shopping at Best Buy Sarasota?
You can visit Glengary Shoppes shopping center, Barnes & Noble bookstore and coffee shop, or enjoy a meal at nearby restaurants like Pardon My Cheesesteak and IHOP.
Are there accommodations near Best Buy Sarasota if I am visiting from out of town?
Yes, the Interlink hotel and Lil John Coastal Cottage holiday rental home are nearby options for lodging close to Best Buy Sarasota.
How can nearby businesses like Geek Squad assist me at Best Buy Sarasota?
Geek Squad, located nearby, provides mobile phone and electronics repair services that complement the support available at Best Buy Sarasota.