Best Buy

Reviews

• YR

  young rucks

  4 days ago
  5.0
  This location is great, my only complaint is having to be put on a list to speak with someone and then usually the person never appears. Eventually you have to track a sales associate down to be told they will need to get someone else for assistance.
• RS

  Rhianna Shore

  Nov 16, 2025
  3.0
  Did an online pickup order, was ready super quickly and order was correct, so 5***** there. I went in to pick it up and it was clear the guy checking me out was new, and the manager was there training him. However, the woman training did her best to embarrass her trainee every time he wasn’t sure or did something wrong. I appreciate them trying to get me out of there fast, but there’s 0 reason to behave that way toward anyone when they’re trying to learn. I feel like I always have an uncomfortable experience when I go here and this just made me feel bad.
• CG

  Carol Gordon

  Nov 13, 2025
  5.0
  Was very happy with the staff and manager who helped assist me with a very confusing and horrible online return policy with the marketplace. I highly recommend anyone using the online shopping for Best buy. Be very careful regarding the return policy. Read the fine print as they use an outside vendor through the marketplace which is not directly affiliated with Best buy. The store assisted me very quickly and efficiently with a return for which the University Town center store did not and was not at all professional nor helpful. I highly recommend using this store.
• ZC

  Zachery Cox

  Nov 11, 2025
  1.0
  I’ve been trying to speak to somebody at the store all day regarding a delivery. I’ve had calls dropped, been told I’ll be called but never spoke with anybody. Now I’m being told that I have to go to the store in the window outside of my availability time. I’ve been trying to reschedule this all weekend. Worst customer service I’ve ever dealt with. I will never shop at Best Buy again I strongly recommend going with another vendor. Unacceptable to not have a phone number to their store.
• IR

  Ismael Rodriguez

  Nov 11, 2025
  4.0
  I don't know exactly how to explain, you get in the building and there's someone at front asking what are you looking for. But they don't have a clue who's working or not , then you let the person know where you gonna be , event dough he doesn't show to be interesting to know. So you have to find the person by yourself, I want to believe, they are not well organized and honestly you need patience to get what you want and get out that places.

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