Geek Squad

Reviews

• TT

  taryn tomas

  Feb 11, 2026
  1.0
  I write this while still waiting in their waiting area 40 minutes after my scheduled appointment time. The one star is for the ONE employee with NINE customers that are waiting, she is doing her absolute best with what she has. I watched the male employee leave and say, and I quote, “good luck,” while all these people (including myself) have been waiting. Absolutely unacceptable and unprofessonal. Do yourself a favor, go literally anywhere else. A gentleman sitting in the waiting area with me has been here for going on 2 hours. Like the employee who left his counterpart said, “good luck.”
• JP

  John Pringle

  Oct 22, 2025
  1.0
  Terrible service. Allowing me to make an appointment to have a phone repaired that you don’t have the parts for is unprofessional and disrespectful to your customers time!
• MC

  michelle cohen

  Oct 10, 2025
  1.0
  Very bad. Had 120 appointment still waiting. Understaffed. Customers are furious. Bestbuy needs to work on this part of the business. None takes responsibility or accountability. Not worth the money they charge!
• PS

  Patricia Seville

  Jun 15, 2023
  5.0
  Very clean store. Everybody was helpful and I found everything I needed thank you.
• GG

  Gail Gravell

  Sep 16, 2019
  4.0
  Food was delicious.

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