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Brand Certified

Verizon

4.7
(398 reviews)

Business Details

(904) 230-3989

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Saint Johns’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Saint Johns connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
520 Durbin Pavilion Dr, Saint Johns, FL
32259, United States

Hours

Reviews

4.7
398 reviews
5 stars
365
4 stars
7
3 stars
2
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Pinky, Brandon, and Ariel for their helpfulness and professionalism.

Sales Experience

Several reviews noted positive experiences during the sales process, with staff providing clear information and assistance in selecting products and plans.

Service Issues

A number of customers expressed frustration with service-related issues, including billing discrepancies and difficulties with account management after the sale.

Store Environment

Customers appreciated the cleanliness and organization of the store, contributing to a pleasant shopping experience.
  • ZS
    Zoe Shearin
    Jan 17, 2026
    5.0
    Alex was a great help! He made my experience great and was very nice. He really just had me have a great time at a phone store would buy again!
  • VP
    Viatcheslav Perelevskiy
    Dec 29, 2025
    1.0
    Bad service. Trying to blame you. Elizabeth 0 stars. Manager as well not professional. Better call Verizon if you need anything, they will help better than this people
  • TT
    Tyler
    Dec 24, 2025
    5.0
    Ariel came and helped me immediately. There was a small wait and she didn't waste time helping me as soon as she came in. I was a little confused on an original quote I received great information from Ariel along with a great deal to get my family new watches and new phones. Merry Christmas to us.
  • TJ
    Tripp Joyce
    Dec 22, 2025
    5.0
    I can not stress enough how much help Ariel was. She is the reason switching from Att was easy. I got brand new phones for myself and my sons and she made sure I knew about the deal with the Apple Watch for myself. She definitely deserves the five stars.
  • GW
    Glenn Williams
    Dec 21, 2025
    5.0
    We were assisted by Luis Rodriguez who was extremely knowledgeable and super helpful in helping my wife, my mother and myself trade-in phones, change service to Verizon, trade-in and upgrade watches. If you are in the St John’s/ South Jacksonville area and have Verizon service or are switching to Verizon, I recommend using Luis at the Durbin Pavillion Verizon store.

Frequently Asked Questions About Verizon

What types of devices can I upgrade at the Verizon store at 520 Durbin Pavilion Dr?

You can upgrade Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other brands like LG, HTC, and Asus devices.

What are the store hours for Verizon at 520 Durbin Pavilion Dr?

The store is open Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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