Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Saint Johns’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
397 reviews
5 stars
364
4 stars
7
3 stars2
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by staff members, particularly highlighting individuals like Pinky, Brandon, and Ariel for their helpfulness and professionalism.
Sales Experience
Several reviews noted positive experiences during the sales process, with staff being knowledgeable and attentive, helping customers find the best deals and options.
Service Issues
A number of customers expressed frustration with service-related issues, including billing discrepancies and difficulties with account management, indicating a need for improvement in these areas.
Store Environment
Customers appreciated the cleanliness and organization of the store, as well as the friendly atmosphere created by the staff.
- VPViatcheslav PerelevskiyDec 29, 20251.0Bad service. Trying to blame you. Elizabeth 0 stars. Manager as well not professional. Better call Verizon if you need anything, they will help better than this people
- TTTylerDec 24, 20255.0Ariel came and helped me immediately. There was a small wait and she didn't waste time helping me as soon as she came in. I was a little confused on an original quote I received great information from Ariel along with a great deal to get my family new watches and new phones. Merry Christmas to us.
- TJTripp JoyceDec 22, 20255.0I can not stress enough how much help Ariel was. She is the reason switching from Att was easy. I got brand new phones for myself and my sons and she made sure I knew about the deal with the Apple Watch for myself. She definitely deserves the five stars.
- JJJewfro321Dec 22, 20255.0I came in and Ariel assisted me immediately. I had trouble turning off find my iPhone for the trade in and she was so willing to help me get it figured out. She is so kind. I can’t wait to work with her again.
- GWGlenn WilliamsDec 21, 20255.0We were assisted by Luis Rodriguez who was extremely knowledgeable and super helpful in helping my wife, my mother and myself trade-in phones, change service to Verizon, trade-in and upgrade watches. If you are in the St John’s/ South Jacksonville area and have Verizon service or are switching to Verizon, I recommend using Luis at the Durbin Pavillion Verizon store.
Frequently Asked Questions About Verizon
What types of devices can I upgrade at the Verizon store at 520 Durbin Pavilion Dr?
You can upgrade Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other brands like LG, HTC, and Asus devices.
What are the store hours for Verizon at 520 Durbin Pavilion Dr?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Do I need an appointment to shop or get services at the Verizon Cellular Sales location?
No appointment is required; you can walk in or call to make an appointment if you prefer.
What payment options does Verizon accept at this location?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Does Verizon offer in-store pickup services?
Yes, in-store pickup is available at this location.
What Verizon plans and services are available at this location?
They offer Verizon wireless plans, prepaid wireless, Hum smart car, home phone and internet services, mobile hotspots, and connected devices.
Where is the Verizon store at 520 Durbin Pavilion Dr located?
It is located in Saint Johns, Florida, at 520 Durbin Pavilion Dr, zip code 32259.
Which nearby phone stores can I visit along with Verizon at Durbin Pavilion?
You can also visit T-Mobile and other nearby Cellular Sales Verizon Authorized Retailers in the Durbin Pavilion area.
Are there dining options near the Verizon store at Durbin Pavilion?
Yes, nearby dining options include Wingstop, Kinya Ramen, Smoothie King, Firehouse Subs, Jana Steakhouse, Keke's Breakfast Cafe, Chicken Salad Chick, and Mochinut St Johns.
What other services and stores are located near the Verizon store at Durbin Pavilion?
Nearby services and stores include Sport Clips Haircuts, Baptist Primary Care, Xfinity internet service, Old Navy clothing store, Mattress Firm furniture store, Chase Bank, Durbin Nail Spa, and Club Pilates gym.