Verizon

4.8
1280 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Saint Cloud’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3707 13th St, Saint Cloud, FL
34769, United States

Hours

Reviews

4.8
1,280 reviews
5 stars
1,208
4 stars
20
3 stars
9
2 stars
6
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Darwin, Aldo, and Makenzie.

Sales Experience

Several reviews highlighted positive experiences during the sales process, with staff taking time to explain options and assist with upgrades.

Service Issues

Some customers reported significant issues with customer service, including billing errors and lack of accountability regarding promotions and trade-ins.

Mixed Experiences

While many reviews were positive, there were also complaints about long wait times and unhelpful staff, indicating inconsistency in service quality.
  • CS
    Cledis Stump
    Jan 2, 2026
    5.0
    I had issues paying my bill. He helped me in store really quick now it's a lot easier to handle. They always help me process the simplicity of it all.
  • DV
    Danny Vallancourt
    Jan 2, 2026
    5.0
    I had some. Problems with my account. I brought my phone in here to have it looked over. I was able to take it in and get it figured out. He took his time and I'm happy on how it got fixed
  • KG
    Kat *La Gatita*
    Dec 27, 2025
    5.0
    Amanda is absolutely fabulous. I was struggling with my apple phone and she had so much patience with all the questions and taught me how to use my phone. Anytime I visit Verizon, I will definitely call the store first and ensure she is working. Anyone who is looking for a new purchase ask for AMANDA!! She is the best and will not disappoint.
  • KR
    Katelyn Rodriguez
    Nov 28, 2025
    5.0
    Kevin is seriously the best rep ever!! I can’t thank him enough. He’s super helpful, reliable and knowledgeable. I appreciated all of his effort and support! My wife and I had the pleasure of working with him. We had some confusion and Kevin was the MAN to handle the job for us.
  • AP
    Alyssa Persaud
    Nov 16, 2025
    5.0
    Amanda was great! She took her time with all of our upgrades. Explained everything In details and we were very satisfied. Thank you!!!

Frequently Asked Questions About Verizon

What services does the Verizon store at 3707 13th St in Saint Cloud offer?

The Verizon store offers wireless sales, plan upgrades, device sales including Apple iPhone and Samsung Galaxy, accessories, exclusive Verizon services, and bill payment in-store.

What brands of smartphones can I find at Cellular Sales Verizon in Saint Cloud?

You can find smartphones from Apple, Samsung, Motorola, Google, LG, HTC, and Asus at this store.