Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Saint Cloud’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
1,276 reviews
5 stars
1,204
4 stars
20
3 stars9
2 stars6
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Darwin, Aldo, and Joseph, highlighting their patience and knowledge.
Promotional Issues
Several customers expressed frustration over unfulfilled promotional credits and billing errors, indicating a lack of accountability from the company.
Mixed Experiences
While some customers had excellent experiences, others reported poor service, including long wait times and unhelpful staff.
Technical Support
Customers appreciated the assistance provided for technical issues, with specific mentions of staff effectively resolving problems.
Store Environment
Feedback varied on the store environment, with some praising the friendly atmosphere while others noted inefficiencies and a lack of staff.
- APAlyssa PersaudNov 16, 20255.0Amanda was great! She took her time with all of our upgrades. Explained everything In details and we were very satisfied. Thank you!!!
- KBKimberly BrainardNov 4, 20255.0The entire sales team was very welcoming and friendly. Darwin assisted us and was helpful, patient, and knowledgeable. I think he may even be a part time comedian. Maybe. 5/5 always at this Verizon location.
- DBdevon berriosOct 31, 20251.0Came in was told would be helped in a moment. Another person walked in About five minutes after and then after another five minute, wait they were seen before me with no prior asking who was there first. Terrible customer service.
- ESEmporio Car SalesOct 27, 20251.0In November of last year, I traded in two iPhone 14 Pro Max in perfect condition through Verizon’s trade-in program. They promised a promotional credit that was never applied. I’ve called and visited the store several times, but no one takes responsibility. It’s unbelievable that such a big company refuses to fix their own promotion issue. Terrible customer service and lack of transparency.
- JIJose ImperaOct 27, 20251.0Since November of last year 2024, I trade in two iPhone 14 Pro Max in perfect condition under a Verizon trade-in promotion, and until today they haven’t honored the promised credit. I’ve called several times and no one takes responsibility, they just transfer the case between departments. Very disappointed with the lack of accountability and customer care.
Frequently Asked Questions About Verizon
What services does the Verizon store at 3707 13th St in Saint Cloud offer?
The Verizon store offers wireless sales, plan upgrades, device sales including Apple iPhone and Samsung Galaxy, accessories, exclusive Verizon services, and bill payment in-store.
What brands of smartphones can I find at Cellular Sales Verizon in Saint Cloud?
You can find smartphones from Apple, Samsung, Motorola, Google, LG, HTC, and Asus at this store.
What are the store hours for Verizon at 3707 13th St, Saint Cloud?
The store is open Monday through Saturday from 9:00 AM to 8:30 PM, and Sunday from 11:00 AM to 6:00 PM.
Does this Verizon location require appointments for service?
No, appointments are not required to visit this Verizon location.
What payment methods does the Verizon store accept?
The store accepts American Express, Discover, MasterCard, and Visa.
Does the Cellular Sales Verizon offer in-store and curbside pickup?
Yes, they offer both in-store pickup and curbside pickup services.
What nearby dining options can I visit before or after my trip to Verizon at 3707 13th St?
Nearby restaurants include Gator's Dockside, Taco Bell, Fiesta Azul Tequila House, and Evelyn's New England Seafood, offering a variety of American, Mexican, and seafood options.
Are there any nearby convenience stores close to the Verizon store on 13th St?
Yes, Twice The Ice and Wok With Jon are nearby convenience stores where you can pick up snacks or essentials.
What nearby fitness and wellness centers can I visit near the Cellular Sales Verizon location?
Nearby options include Mathis Athletics, Mannix Maximum Fitness gyms, Living Well Health Center, and several beauty salons like Lillian Salon Spa and Heavenly Beauty Salons & Spa.
How can I contact the Verizon store at 3707 13th St for inquiries or appointments?
You can call them at +1 407-498-3926 or email CustomerService@cellularsales.com. Walk-ins are welcome as appointments are not required.