Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Saint Cloud, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 4879 E Irlo Bronson Memorial Hwy.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
529 reviews
5 stars
503
4 stars
8
3 stars4
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, knowledge, and patience during the phone upgrade and setup processes.
Employee Performance
Specific employees, particularly Kevin, Jon Q, Michael, and Luis, received numerous commendations for their exceptional service and expertise.
Efficiency
Many reviews highlighted the quick and efficient service, with customers appreciating the minimal wait times and smooth transactions.
Mixed Experiences
While most feedback was positive, there were a few reports of poor service and miscommunication, indicating inconsistency in customer experiences.
- DBDominica Berkheimer1 day ago5.0Kevin V was beyond great, had buckets full of patience with our autistic son who supervised his phone transfer. Would definitely visit again!
- BHBrenden Houlihan6 days ago5.0Luis helped another thank you
- LFLesley FrederickDec 26, 20255.0We worked with Michael today on upgrading from an iPhone XR to a 17Pro. We had previous issues with an online order that had to be cancelled and then was messed up by the Verizon Support. Michael helped get it all sorted out and resolved. He was super helpful (and patient) in helping us with the upgrade from such an old phone to the new one. I will definitely go back when we’re ready to upgrade other devices on our account.
- RFRebecca FisherDec 26, 20255.0Excellent customer service from start to finish from Michael! Answered my questions and made my phone trade-in and setup a breeze.
- JRJessica rodriguezDec 24, 20255.0Could NOT figure out how to transfer my phone. Jon Q helped me out on a busy christmas eve but did it in a timely manner. Will be back for business
Frequently Asked Questions About Verizon
What products and services does Verizon at 4879 E Irlo Bronson Memorial Hwy offer?
Verizon offers smartphones, tablets, Verizon home internet, accessories, and services like new lines, upgrades, prepaid plans, bill payments, business accounts, and device financing.
What are the operating hours for the Verizon store in Saint Cloud, FL?
The Verizon store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Where is the Verizon authorized retailer located in Saint Cloud?
The store is located at 4879 E Irlo Bronson Memorial Hwy, Saint Cloud, FL 34771, inside the Winn Dixie Plaza next to Subway.
Does the Verizon store provide options for pickup and delivery?
Yes, the store offers in-store pickup and curbside pickup services for customer convenience.
Which brands of mobile devices can I find at the Verizon store?
The store carries popular brands including Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment with the Verizon store?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What payment methods does the Verizon store accept?
The store accepts both debit cards and paychecks as payment methods.
Are there food options near the Verizon store if I want to grab a meal?
Yes, nearby dining options include Subway, Taco Bell, East King Chinese and American restaurant, Santa Mozzarella Pizza, thebellaromapizza, and Papa Johns Pizza.
What nearby services are available if I need to send money or manage financial transactions?
Nearby you can find Western Union for money transfer services, Coinme and LibertyX Bitcoin ATMs for currency exchange and ATM services.
Are there any health and wellness services close to Verizon in Saint Cloud?
Yes, nearby health-related services include Narcoossee Dental Care, Avenue One Health Center, Orlando Family Physicians, and Beltone Hearing Care Centers.