Verizon

4.7
474 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3101 State Rd. 580 in Safety Harbor, FL 34695

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
3101 State Road 580, Safety Harbor, FL
34695, United States

Hours

Reviews

4.7
470 reviews
5 stars
421
4 stars
14
3 stars
3
2 stars
1
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, knowledgeable, and helpful, providing excellent customer service experiences.

Professionalism

Many reviews highlight the professionalism of the employees, noting their ability to answer questions and assist customers efficiently.

Product Knowledge

Customers appreciate the staff's extensive knowledge about products and services, which contributes to a smooth purchasing process.

Mixed Experiences

While most feedback is positive, there are some negative experiences reported regarding rudeness and unhelpfulness from certain employees.
  • JF
    James Fairman
    3 days ago
    5.0
    Michael was awesome. He was very personable and very knowledgeable.
  • LG
    Lori Glenn
    Dec 17, 2025
    5.0
    I had an appointment set for the Palm Harbor Verizon, but I have decided to stop at Russells Verizon. I am so glad I did. The three young men working in there were so nice and so friendly. I was upgrading my phone and there was a glitch that took over an hour to wait for Apple to unlock my phone. Michael and the two other gentlemen were so entertaining while we waited. They were so courteous and helpful. I will never go to the Palm Harbor Verizon again. Russell‘s cellular is stellar. If I could give more than five stars I would.
  • MG
    Mark Gould
    Dec 17, 2025
    5.0
    Very professional yet fun to work with. Knowledgeable to the point they answered my questions before I could ask them. I highly recommend this Verizon store.
  • SB
    Sara Barone
    Dec 11, 2025
    5.0
    Logan was the best! He looked for every possible deal and stacked them! He not only helped me get what I wanted for a great price I even got a Nintendo switch free too! Will not be disappointed if you go to Logan!
  • AH
    Andrea Hamilton
    Nov 29, 2025
    5.0
    I went to this Verizon store after I had just experienced the worst customer service of my life, at the Verizon Dunedin location. I have been with Verizon for many years. (I have already completed a review for the Verizon Dunedin location expressing the horrible “customer service” we received). It can be read it online. I was looking to trade in my daughter’s old phone, for the new 17 pro max. We met with Michael, at this Safety harbor store, who from the start, greeted us politely, and exhibited a sincere desire to help. It was thanks to his service, especially his ‘understanding’ of what we had just been through, that eased some of my frustrations returning to another Verizon store. Michael had a good attitude, and was much more customer service oriented than what we just had come from. He facilitated the entire process, and made sure we were satisfied with the service. It was nice seeing another Verizon representative, albeit at a different store, who came through with a professional, and sincere attitude to help, after the horrible service we had just received earlier. He saved my growing distaste towards Verizon, and the desire to move to another provider.. for now. I recommend going to see Michael for your Verizon needs at the Safety harbor location.

Frequently Asked Questions About Verizon

What types of products does Verizon in Safety Harbor offer?

Verizon offers the latest mobile phone technology including smartphones, tablets, accessories, smartwatches, and prepaid mobile services.

What are the store hours for the Verizon location at 3101 State Road 580?

The store is open Monday through Saturday from 9 AM to 7 PM, and on Sundays from 11 AM to 5 PM.