Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Riverview, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
411 reviews
5 stars
327
4 stars
17
3 stars4
2 stars5
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised staff for being friendly, knowledgeable, and helpful, others reported unprofessional behavior and poor service experiences.
Sales Practices
Several reviews highlighted issues with misleading sales practices, including unfulfilled promises regarding promotions and unexpected charges.
Staff Training
There are numerous mentions of inadequate staff training, leading to confusion and dissatisfaction among customers.
Store Management
Management received criticism for unprofessional behavior and lack of accountability, contributing to negative customer experiences.
Overall Experience
While some customers had positive experiences with specific staff members, many expressed frustration with the overall service and recommended avoiding the store.
- JJJessicaDec 28, 20251.0Record all conversations in store and on the phone. They lie lie lie. I would metro over Verizon at this point.
- JPJessica PlummerDec 28, 20251.0Everyone at this location is very nice BUT everyone within this company lies so much. Please learn from my mistakes and record every conversation in store and on the phone. I can’t wait to end my service with them. Zero integrity.
- KSKim SpurgeonDec 22, 20255.0Justin was amazing! He was super knowledgeable & communicative. He assisted us in selecting & setting up 5 devices & even upgraded our plan to save us money. To ensure we were all set, he stayed 2 hours past his scheduled quitting time. The entire team was exceptionally friendly & helpful. Overall, it was a fantastic experience!
- RLRoque LopezDec 20, 20251.0One star because I can’t give it a Zero totally dissatisfied the general manager Brenden Bennett is not well professional in his position also the staff that attended me also are not well trained when in the store to get transfer from T-Mobile to Verizon Victra a corporation business is not really a Verizon didn’t get my refund totally dissatisfied not to happy after they stood with $185.98 I really don’t recommend this establishment.
- PKPaige KrumwiedeDec 8, 20255.0Ask for Michael! He was fantastic to work with, quick, professional, and detail oriented with helping me take advance of the Black Friday deal to upgrade to the Samsung S25 Ultra cell phone. Thanks for making it a smooth process!
Frequently Asked Questions About Verizon
What products and brands does Verizon in Riverview, FL offer?
Verizon in Riverview offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories from brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for Verizon in Riverview?
Verizon is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 6:00 PM.
Does the Verizon store in Riverview offer in-store pickup?
Yes, Verizon offers in-store pickup for your convenience.
What payment options are accepted at the Verizon store in Riverview?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon in Riverview provide services in languages other than English?
Yes, services are available in both English and Spanish.
Where is Verizon located in Riverview, FL?
Verizon is located at 13166 US Highway 301, Riverview, FL 33578.
Are there any nearby places where I can eat before or after visiting Verizon?
Yes, you can visit nearby food places such as Subway, China Taste, ZENSHI Handcrafted Sushi, and Papa Johns Pizza, all within close proximity to Verizon.
Are there any nearby fitness centers I can visit near Verizon in Riverview?
Yes, Anytime Fitness is a nearby gym and sports venue, ideal for a workout before or after your visit to Verizon.
What medical facilities are near the Verizon store in Riverview?
Nearby medical facilities include Late Hours Urgent Care Center and Urgent Care clinics, in case you need medical assistance.
Can I recycle my old electronics at the Verizon store in Riverview?
Yes, the Verizon store offers electronic recycling services to help you dispose of old devices responsibly.