Best Buy

4.1
3869 reviews
Best Buy Logo

About

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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
9409 US Highway 19, Port Richey, FL
34668, United States

Hours

Reviews

4.1
3,869 reviews
5 stars
2,151
4 stars
783
3 stars
427
2 stars
166
1 star
342

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising helpful and friendly staff, while others report poor service and unhelpful employees.

Product Availability

Customers expressed frustration over inconsistent product availability and issues with online stock not matching in-store inventory.

Store Experience

Several reviews mention long wait times for assistance and a lack of organization in the store, leading to negative shopping experiences.

Geek Squad

The Geek Squad received positive remarks for their helpfulness and expertise, with many customers appreciating their support.

Delivery Issues

Multiple customers reported problems with delivery schedules and order fulfillment, leading to dissatisfaction with the purchasing process.
  • RD
    Rhonda Duke
    Nov 12, 2025
    5.0
    Visited the geek squad. They're always so helpful and knowledgeable
  • MD
    Michael Drake
    Nov 3, 2025
    5.0
    Ryan install guy huge help and good work quality takes his time does it right and still does it in a timely fashion dude knows his stuff and will go extra mile for you
  • TM
    Tolunay Markal
    Nov 1, 2025
    1.0
    Went there for 1 ssd drive knew where it was went there to find an empty slot under the price tag. The app and website said the port Richey store had one. So I asked not one but two guys talking about the spacing on some tvs. They told me where it would be I updated them on my situation and they said they’d have someone over shortly. I waited for over 20 minutes and left. While I waited I glanced around the store from that aisle and saw the same two guys standing near the front door doing seemingly nothing as they laughed. Ironically I walked out passing them with no acknowledgment from them.
  • SM
    Shane Morgan
    Oct 28, 2025
    1.0
    After confirming around 6pm yesterday (Monday) the store was open until 8 pm, I drove 45 minutes, completely out of my way, to arrive at 7:50 pm to find the roller doors down and the store closed. I have not been in a Best Buy in more than 4 years and will never attempt to visit one again.
  • EG
    Edward Gaffket
    Oct 25, 2025
    1.0
    Pokemon buy limit changes everyday. Yesterday was 2. Today was 8. Sold out by 1pm due to the increase. What I went in Friday.There was no mention of there being increased the next day. I was told it depends on what manager is on duty.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Port Richey, FL?

Best Buy in Port Richey is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy in Port Richey offer curbside pickup?

Currently, Best Buy in Port Richey does not offer curbside pickup, but they do provide in-store pickup services.