Feedback on customer service is mixed; while some customers praised individual staff members for their helpfulness, many reported long wait times and unhelpful staff.
Product Availability
Customers noted issues with product availability, including items being out of stock or not matching online listings.
Store Experience
The store environment received positive remarks for cleanliness and safety, but many customers expressed frustration with the lack of knowledgeable staff.
Pricing
Customers appreciated competitive pricing and good deals, although some felt prices were higher than expected.
Geek Squad Service
Geek Squad received high praise for their knowledgeable and personalized service, particularly in tech support and setup.
TN
Terry nuñez
Nov 14, 2025
1.0
Terrible place an terrible customer service no recommend place
AA
Alex Alonso
Nov 14, 2025
5.0
Went for a Pokémon release and everything was done professionally...but BEWARE of the scalpers who get upset when they have no children's cardboard to profit off of.
EE
Eriach
Nov 6, 2025
4.0
It's such a huge store and I've shopped there frequently. However I was looking for a basic cable they don't carry it
TG
Tony Grljusic
Nov 4, 2025
1.0
Fui a comprar un celular y un parlante.
Me cansé de esperar !!! Los vendedores un desastre. Me fui.
Voy a comprar en otro lugar
AO
Alpha R Omega
Nov 4, 2025
3.0
El cage to muy amable pero la persona que recible tiene que aprender a dar un buen servicio al cliente aún me encanta comprar en Best Buy