Business Details
5100 N 9th Ave, Pensacola, FL
32504, United States
Certified by Verizon • Feb 22, 2026
(850) 390-4184
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Pensacola, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
325 reviews
5 stars
293
4 stars
7
3 stars2
2 stars2
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of individuals like Brandon, AJ, and Jarrett.
Efficiency
Customers frequently noted quick service and efficient handling of their needs, often being in and out of the store in a short time.
Mixed Experiences
While most reviews were positive, there were a few negative experiences regarding miscommunication and dissatisfaction with service, particularly involving specific employees.
Product Knowledge
Several reviews highlighted the staff's expertise in explaining products and services, helping customers make informed decisions.
- LVLuane VargasFeb 18, 20265.0Brandi is awesome!
- CDChristian DysonDec 20, 20255.0I had a great experience at the authorized Verizon store inside Cordova Mall. Jarrett assisted me with several basic iPhone questions and was knowledgeable, efficient, and genuinely helpful. He quickly navigated everything I needed, explained things clearly, and had me in and out in about five minutes. Excellent customer service—exactly what you hope for when you walk into a store.
- STSchuyler TrowbridgeDec 16, 20255.0Best place to get a business account in town!
- ACAnnette CelestinDec 9, 20255.0Thank you John for your excellent service. John was really nice and really had a lot of patience with me. I was at another Verizon store and the service was great so I decided to come back to see John because 2 days ago I couldn’t make up my mind and I told him I’ll back. Thanks Annette
- HMHEATHER MILNERDec 5, 20255.0Brandy was outstanding! Thanks so much for all your assistance. Very professional and a delight to talk to!
Frequently Asked Questions About Verizon
What is Victra and what services do they offer?
Victra is a Verizon Authorized Retailer in Pensacola, FL, offering a full range of wireless devices such as phones, tablets, home internet, smartwatches, accessories, and device protection.
Where is the Victra Verizon store located in Pensacola?
The Victra Verizon store is located at 5100 N 9th Ave, Ste C331, Pensacola, FL 32504, USA.
What are the Victra store hours in Pensacola?
Victra is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What brands and products can I find at Victra Pensacola?
Victra offers products from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands, including smartphones, tablets, wearable devices, audio accessories, and more.
Does Victra Pensacola offer in-store pickup?
Yes, Victra offers in-store pickup services for their products.
What payment methods are accepted at Victra Pensacola?
Victra accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa payments.
Does Victra Pensacola provide free Wi-Fi to customers?
Yes, Victra offers free Wi-Fi for customers visiting the store.
Which nearby stores can I visit for jewelry shopping after my visit to Victra?
Nearby jewelry stores include Elite Jewelers, Kay Jewelers, and Silverwear, all great options to explore after visiting Victra.
Are there any nearby food options close to Victra Pensacola?
You can visit nearby food spots like Makuna Acai Bowls, Auntie Anne's, Woops! for macarons and desserts, Pieology Pizzeria, and Wayback Burgers near Victra.
Is there a nearby phone repair service near Victra Pensacola?
Yes, Cellaxs Phone Repair is a nearby mobile phone and appliance repair service that you can visit if you need phone repairs.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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