Business Details
1791 E Nine Mile Rd, Pensacola, FL
32514, United States
Certified by Verizon • Feb 22, 2026
(850) 969-1248
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/florida/pensacola/nine-mile-342871
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Pensacola for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.2
393 reviews
5 stars
272
4 stars
36
3 stars
19
2 stars
7
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, kind, and patient, with specific mentions of individuals like Tony, Jerry, and Daniel for their exceptional service.
Mixed Experiences
While many reviews highlighted positive interactions, there were also significant complaints about poor service, rude staff, and unresolved issues, indicating inconsistency in customer experiences.
Store Environment
Customers appreciated the cleanliness and organization of the store, with some noting a welcoming atmosphere upon entering.
Issue Resolution
Several reviews mentioned difficulties with issue resolution, particularly regarding trade-ins and rebates, leading to frustration among customers.
- JSJake SkipperDec 31, 20255.0Madison handled buisness quickly and was very kind and patient. Thanks for your help!
- AMAmy MaeDec 15, 20255.0Arnell is 10/10 helpful! Was kind and spent a very long time on fixing an issue a contractor caused. He went above and beyond to help! He deserves a raise!
- WHWilson HinerNov 30, 20255.0Tony was extremely helpful and patient helping me out. I will always go back to him and will gladly refer him! Thank you Tony!
- RTRussell ThompsonOct 29, 20255.0Definitely the best customer service ever! Faith is top shelf at this location, 100%!
- AMAlexis MorrisJan 5, 20245.0Damion helped me today. Super honest and transparent. He even referred me some place to get my phone fixed for $30 vs buying a new one.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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