Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Pensacola for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
289 reviews
5 stars
200
4 stars
25
3 stars
16
2 stars
6
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, with specific mentions of employees like Arnell, Tony, and Jerry for their exceptional service.
Mixed Experiences
While some customers had positive interactions, others reported poor service, including rude staff and unresolved issues, leading to frustration.
Store Environment
Customers appreciated the cleanliness and organization of the store, contributing to a pleasant shopping experience.
Communication Issues
Several reviews highlighted problems with communication, including lack of updates on issues and unclear information regarding promotions and services.
- JSJake SkipperDec 31, 20255.0Madison handled buisness quickly and was very kind and patient. Thanks for your help!
- AMAmy MaeDec 15, 20255.0Arnell is 10/10 helpful! Was kind and spent a very long time on fixing an issue a contractor caused. He went above and beyond to help! He deserves a raise!
- WHWilson HinerNov 30, 20255.0Tony was extremely helpful and patient helping me out. I will always go back to him and will gladly refer him! Thank you Tony!
- RTRussell ThompsonOct 29, 20255.0Definitely the best customer service ever! Faith is top shelf at this location, 100%!
- JHjohn hamAug 2, 20255.0Great store! Best one I've been to! Was immediately greeted once walking in. Immediately took care of what was needed. Great job!
Frequently Asked Questions About Verizon
What products and brands are available at the Verizon store in Pensacola?
The Verizon store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and products from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does the Verizon Pensacola store provide?
They offer mobile plans, wireless Internet plans, voice plans, and business cell phones, tablets, mobile hotspots, and laptops.
What are the store hours for the Verizon location at 1791 E Nine Mile Rd, Pensacola?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an in-store appointment or order online at Verizon Pensacola?
Yes, you can schedule an in-store appointment or place an online order which can be picked up in store or delivered with various shipping options.
What payment methods are accepted at Verizon Pensacola?
They accept pay by check, debit card, and mobile NFC payments and do not require cash only payments.
Does Verizon Pensacola offer device repair services?
No, the store does not offer service repairs.
Are there pickup and delivery options available for online orders at Verizon Pensacola?
Yes, options include in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What nearby restaurants can I visit before or after shopping at Verizon Pensacola?
Nearby restaurants include Smoothie King, Panda Express, Chick-fil-A, and Hardee's, offering a variety of food options conveniently close to the store.
What nearby banks are accessible when visiting Verizon Pensacola?
Coastal Bank and Trust and Synovus Bank are nearby, making it easy for customers to handle any banking needs during their visit.
Are there convenient places to grab a quick coffee or gas near Verizon Pensacola?
Yes, Circle K provides gas and coffee services close to the Verizon store for added convenience.