Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.0
120 reviews
5 stars
53
4 stars
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4
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7
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51
- FAFull throttle Todd accardiNov 10, 20251.0Worst experience!!! Had an appointment at 11:40 today, got there a little early, they checked me in. They said it would take no more than two hours. Went back two hours later, said another hour and half. Then another hour and half. Said another 45 mins. Never once got a sorry or anything they just didn’t care phone got checked in at 11:52 got it back at 4:36
- D8Dcole 850Oct 22, 20251.0It takes entirely too long just to even check in you still gotta wait An hour, Plus, I see you check in. You’re still gonna have to sit for another hour. Just make sure you have some free time when coming up here because it’s always the same every time I come.
- BRBenjamin ReedSep 22, 20251.0Would leave zero or negative stars if i could. Took the pc in for repair. They said it would be done in 2-3 days, it was done for 2 days and they did not contact me or used the wrong number. I gave them explicit instructions on what to do if they had to reinstall windows, which they failed to listen to the notes inputed. On top of that a lot of the backed up files were missing and all apps were missing. I tried to get a refund but couldn't because the lady who originally took my payment said I had to use the best buy membership to pay, which cost 180$, but because that payment was for the membership and not the repair itself, I couldn't get a refund. I would not go to best buy at all to get a repair done. I had to do 1/3 the repair myself and redo another 1/3, whats the point in me paying 180 fricking dollars just for them to do one small thing. Go to other local businesses. On top of all this they are incredibly understaffed and making an appointment is like going to Disney minus the fun rides. I had to wait for an hour and a half after making my initial appointment to drop the pc off, which it then took twenty more minutes on top of that for me to be able to leave. When coming to pick up the pc i had to wait thrity minutes also to pick it up.
- MVmason vickersSep 7, 20255.0I just want to say. Shout out to these guys. While trying to do some personal work over the weekend on a computer at home. I was missing a single M2 screw for my SSD. Pensacola is not know for its computer hardware stores. So after very much toil and pain of trying spare screws and checking hardware stores, I finally walked in to geek squad at best buy. Several happy smiles, a couple quick questions to make sure they knew what I needed I walked out knowing the stress of a computer build was resolved. I just want to thank the associates who were happy to help me and took a load of stress off my weekend. You guys are amazing!
- TDTravis DavisAug 5, 20255.0Absolutely would 100% get them to do work for me again very professional
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy in Pensacola offer?
Geek Squad provides tech repair, setup, and support services, including cell phone repair, computer repair, data recovery, appliance repair, and television repair.
How can I schedule a service appointment with Geek Squad in Pensacola?
You can schedule tech repair or support services either in store at 5480 N 9th Ave or online through their website.
What are the Geek Squad store hours in Pensacola?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Where is the Geek Squad at Best Buy located in Pensacola?
Geek Squad is located at 5480 N 9th Ave, Pensacola, FL 32504, United States.
How can I contact Geek Squad in Pensacola by phone?
You can reach Geek Squad at local phone number +1 850-969-0503.
Does Geek Squad have a social media presence?
Yes, Geek Squad Pensacola has a Facebook page at https://www.facebook.com/505548656286341 under the username GeekSquadPensacola.
What nearby places can I visit before or after getting service at Geek Squad?
You can visit nearby stores like Best Buy for electronics shopping, Burlington for clothing, and Bed Bath & Beyond for home goods.
Are there dining options close to Geek Squad in Pensacola?
Yes, nearby restaurants include Taco Bell, Steak 'n Shake, LongHorn Steakhouse, and Krystal, perfect for a meal before or after your visit.
Where can I find other mobile phone stores near Geek Squad in Pensacola?
Victra — Verizon Authorized Retailer and Verizon Authorized Retailer - A Wireless are nearby for mobile phone purchases and service.
What other services or shops are around Geek Squad that might be useful?
In addition to electronic stores, there are fashion retailers like Ross Dress for Less and Lane Bryant, a nail salon called Luxury Nail Bar, and locksmith services at KeyMe Locksmiths nearby.