Brand Certified
Best Buy
4.1(5213 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
5480 N 9th Ave, Pensacola, FL
32504, United States
Certified by Best Buy • Feb 22, 2026
(850) 969-0503
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/fl/pensacola/5480-n-9th-ave-395.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
5,213 reviews
5 stars
2,817
4 stars
1,174
3 stars
511
2 stars
229
1 star
482
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and poor communication.
Geek Squad Issues
Many customers expressed dissatisfaction with Geek Squad services, citing delays, poor repairs, and lack of communication.
Product Availability
Customers noted issues with product availability and stock, leading to frustration when items were not found as expected.
Positive Experiences
Despite negative feedback, several customers shared positive experiences with knowledgeable and friendly staff.
- MMMax6 days ago5.0i had the greatest experience getting a radio replaced. Alfredo is so great and sweet he fixed the radio with ease and was so kind and made my experience at best buy just wonderful!! Give this man a raise!!
- AGAdam GollFeb 18, 20261.0Came to get a warranty repair for my Asus computer. The trackpad went out. 9 monthsof use in Jan 2026. I go to pick up and try charge me $84. They said they called on Feb. 4, there is a code I approve the request. (I was on vacation and got no calls) They look at contact logs and in fact say there was no call to me. They can not override it and say i need to pay or wait till they get information back from repair center in Louisville. I do not have a job and use the computer to try find work and side hussle and been borrowing one till then. I did inform the gentleman if he see how shady this is and this is a big issue I can bring up to attorney general consumer protection office, the Federal trade commission, and the better Business bureau. The store manager did not really seem to care.
- TTTipsyFeb 7, 20263.0I ordered a harddrive to be delivered. 3 days later I found out that they didn't even send it to FedEx yet. Finally got it resent a week later. They don't get in a hurry for anything.
- RBRandy BeasleyFeb 5, 20261.0Horrible service. Can never call a store directly which is about as stupid as it gets. Pick up my lap top from Geek Squad and they changed the user ID and didn’t give me the password to go with it. Pensacola, FL location
- DWDarwin WenzlerJan 27, 20265.0Geek squad Christian check out my old laptop, diagnosis it trying but dying. Purchase new one from Josh H. Geek squad Steven setup new laptop, was able to download my info from old to new one. I went back a week later and Christian work on old iPad then set up my new one. Both guys were so knowledgeable and understood my ineptness and minor knowledge on how to operate 2 different systems. But we're great in explaining in a way that I understood.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Pensacola?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Pensacola.
What are the store hours for Best Buy in Pensacola?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Pensacola offer curbside pickup?
Yes, Best Buy Pensacola provides curbside pickup service for your convenience.
Is the Best Buy store in Pensacola wheelchair accessible?
Yes, Best Buy Pensacola has a wheelchair accessible entrance to accommodate all customers.
Can I get repair or technical support at Best Buy Pensacola?
Yes, the store offers service and repair, including Geek Squad support for your electronics.
What payment methods does Best Buy Pensacola accept?
Best Buy Pensacola accepts debit cards and checks, and does not require cash only payments.
Are there any clothing stores near Best Buy Pensacola?
Yes, nearby clothing stores include Burlington, Ross Dress for Less, Torrid, Old Navy, U&I Boutique Pensacola, LOFT, Lane Bryant, and Belk.
Where can I get a meal or snack near Best Buy Pensacola?
Nearby dining options include Taco Bell, Steak 'n Shake, LongHorn Steakhouse, and Krystal for fast food and restaurant meals.
Are there any home goods or furniture stores near Best Buy Pensacola?
Yes, Cost Plus World Market and Bed Bath & Beyond are close by for home goods and furniture shopping.
How can nearby places like Geek Squad help me with my visit to Best Buy Pensacola?
Geek Squad, located nearby, offers specialized IT service and computer repair to complement your electronics purchase at Best Buy.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website