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Cricket Wireless Authorized Retailer

4.1
(63 reviews)

Business Details

4600 Mobile Hwy Ste 5, Pensacola, FL
32506, United States
(850) 898-3413
https://www.cricketwireless.com/stores/fl/pensacola/4600-mobile-hwy-ste-5

About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Pensacola store today.

Location

Cricket Wireless Authorized Retailer
4600 Mobile Hwy Ste 5, Pensacola, FL
32506, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM

Reviews

4.1
63 reviews
5 stars
43
4 stars
4
3 stars
4
2 stars
1
1 star
11
  • SN
    sonja nelson
    Mar 29, 2026
    5.0
    We had a wonderful experience because of Chris, she was absolutely phenomenal!!! previous visits we would be there for a few hours, but even with 4 people in front of us in line, she assisted with all customers and got us finished within an hour! She is truly remarkable.
  • TK
    Tabatha Kelley
    Mar 11, 2026
    5.0
    KRIS AND KIM ARE AMAZING AND THEY TAKE PRIDE IN ACTUALLY BEING ABLE TO HELP PEOPLE!!! I went to cricket branch in Mary Esther, FL and it was a night mare from hell. I was gaslighted and mocked. I just knew the information the lady was giving me was incorrect but I had no way to prove it. So I left still confused/crying and called this store in Pensacola, FL an got connected with a wonderful representative named Kris who reassured me that if I was willing to make the hour drive she would be able to help me fix my problem. Sure enough when I arrived I was immediately helped by Kris and her coworker Kim (who might I add is phenomenal too)! They both worked together to help me retrieve my phone number I’ve had for years. Every problem we bumped into they were able to work together and come up with a resolution instead of an excuse. Together with their knowledge and willingness to help people I left a satisfied customer again.
  • DL
    dominique leith
    Jan 19, 2026
    1.0
    Kimberly tried to assist me said what I wanted was against store policy even though I have been with the company for several years and been to multiple stores who have helped me. I went to customer service support on the phone and was able to manage my plan from there with another gentleman. When we came in the store, there was no one up front and Kimberly had to come out from the back to assist me. It sounded like I was interrupting something.
  • JK
    jeremy knox
    Jan 19, 2026
    5.0
    Absolutely the best customer service. Didn't catch her name but she was very helpful. I hope she enjoyed the pizza bites!
  • BB
    Brian
    Jan 10, 2026
    1.0
    Worst service and they lost a long time customer. They honestly don't care that is what is wrong with these companies. I've had loyalty to them but at the end of the day it doesn't mean anything.

Frequently Asked Questions About Cricket Wireless Authorized Retailer

What type of cell phone plans does Cricket Wireless Authorized Retailer in Pensacola offer?

Cricket offers customizable cell phone plans with unlimited talk, text, and data, all with no annual contract.

Where is Cricket Wireless Authorized Retailer in Pensacola located?

It is located at 4600 Mobile Hwy Ste 5, Pensacola, FL 32506.

Brand Certified Facts from Cricket Wireless Authorized Retailer

This information is certified by Cricket Wireless Authorized Retailer and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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