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VCA Pines West Animal Hospital

4.5
(185 reviews)

Business Details

18419 Pines Boulevard, Pembroke Pines, FL
33029, United States
(754) 400-6166
https://vcahospitals.com/pines-west

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & KennelsDog Day CareVCA Animal Hospitals
VCA Pines West Animal Hospital is proud to be in West Pembroke Pines, FL and has been in practice since 1995. We are committed to maintaining the highest AAHA (American Animal Hospital Association) standard as well as FFH (Fear-Free Handling). We are happy to support our clients with preventive care, a top-of-the-line wellness program, nutrition counseling, basic or advanced dentistry, hands-free radiology, and soft tissue surgery. Furthermore, we offer same day appointments and drop off appointments as needed. From pediatric puppy and kitten care to senior pet care, our friendly, knowledgeable veterinarians, licensed veterinary technicians, and caring support staff look forward to caring for your pet at every stage of their life.

Location

VCA Pines West Animal Hospital
18419 Pines Boulevard, Pembroke Pines, FL
33029, United States

Hours

Reviews

4.5
185 reviews
5 stars
147
4 stars
12
3 stars
6
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their kindness, professionalism, and genuine care for pets.

Communication

Some reviews highlighted issues with communication, particularly regarding language barriers and clarity of service explanations.

Pricing Concerns

Numerous customers expressed dissatisfaction with high prices for services, feeling they were not competitive compared to other veterinary clinics.

Emergency Care Issues

Several reviews noted frustrations with the clinic's inability to provide timely emergency care, leading customers to seek help elsewhere.

Cleanliness and Facilities

Mixed feedback was given about the cleanliness of the facilities, with some customers reporting unsatisfactory conditions.
  • DD
    Daniel
    Feb 5, 2026
    1.0
    the people working in this place couldn't see my cat because non of them could speak English so we couldn't communicate.
  • MB
    Miguel Briceno
    Jan 22, 2026
    5.0
    Was a great experience for our first time. Dr Angelica Vazquez was super sweet and professional with our dog. I felt comfortable and all the staff was super friendly. We did a nice choice with this new pet hospital.
  • AM
    Adrian Miranda
    Jan 22, 2026
    5.0
    I can’t say enough good things about this veterinary office and the entire team. From the very first visit to surgery and follow-up care, the experience was nothing short of exceptional. I especially want to give a heartfelt shout-out to Dr. Thompson, who handled the majority of our dog’s care. She was incredibly kind, patient, and compassionate throughout the entire process. What truly stood out was the way she explained everything — not only in a very informative and easy-to-understand way, but also with genuine empathy and reassurance. You could truly feel that she cares deeply about the animals and the families behind them. That said, the rest of the staff also did an amazing job. Everyone we interacted with was friendly, professional, and supportive. They made what could have been a very stressful situation feel smooth and manageable. Any time I had a question — even ones I worried might be a bother — they were always happy to help, answer thoroughly, and do so with kindness and a smile. Even though I’ve since moved and now live farther away, I will absolutely continue bringing my dogs here because of the level of care we received. Dr. Thompson and the entire team have earned my full trust. Truly wonderful people providing outstanding care. Highly recommend.
  • DV
    Daniel Vásquez
    Jan 4, 2026
    2.0
    At $90 for just annual physical consultation, it’s not worth it. Add vaccines needed and tag an Tita like $400-$500. Consultation should be waived when getting all fecal services and vaccines. This place is good but not good enough.
  • ES
    Elicia Sacharow
    Sep 19, 2025
    5.0
    VCA Pines West has been so loving and caring with our pets. I truly have no preference with the doctors because they've all been awesome and focused on getting our pets healthy and happy! CareClub has also been a huge boon for us in spreading out the cost of routine care and vaccines. No, they're not the cheapest, but you won't worry about the quality of their care and as someone who utilized them until the end with my most beloved dog, that's damn near priceless. I will be forever grateful to them for their compassionate care with our sweet girl, squeezing us in for her last appointment after hours on New Year's Eve.

Frequently Asked Questions About VCA Pines West Animal Hospital

What are the operating hours of VCA Pines West Animal Hospital?

VCA Pines West Animal Hospital is open Monday to Friday from 7:00 AM to 8:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 9:00 AM to 3:00 PM.

Which types of pets does VCA Pines West Animal Hospital care for?

The hospital provides care for cats, dogs, avians, exotics, pocket pets, and rabbits.

Brand Certified Facts from VCA Pines West Animal Hospital

This information is certified by VCA Pines West Animal Hospital and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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