Best Buy

Reviews

• FT

  Filiz Turan

  Apr 5, 2026
  5.0
  I love how this store always have more than enough sales associates! I needed a new macbook pro on the fly (I'm a graphic designer and my computer gave out so I needed it asap), I walked into the store when they opened at 10am, and was out the door in about 30 minutes with my new computer. There was a plethora of sales associates, and I got so lucky with one particular associate, Kenneth. He was awesome! He provided me a seamless transaction. I wish all sales associates were like Kenneth! Best Buy will for sure be my go-to for all things electronic.
• GL

  Ginebrita Lugo

  Apr 2, 2026
  1.0
  Very poor customer service at the Best Buy on Pines Boulevard in Pembroke Pines. I visited the store on April 2 at around 8:00 PM, and the experience was extremely disappointing. I went in planning to buy several items, but after walking around for quite a while, I couldn’t find a single employee to help me. I then went back to the young guy at the entrance and asked if he could help me find someone. He told me there were employees available, but that he couldn’t help me himself, and his attitude clearly showed he didn’t care at all. Because of this, I ended up leaving without buying anything. Completely unacceptable. Customer service at these big stores keeps getting worse.
• AS

  Aaliyah Sirag

  Apr 1, 2026
  5.0
  David at Best Buy went above and beyond for us. Even after the store had closed, we were still waiting for someone to bring out our watch, and although the team seemed busy, he took the time to help us without rushing. He was incredibly patient, knowledgeable, and made sure to walk us through everything so we felt confident with our purchase. Truly amazing service—thank you, David!
• KA

  Kreig Armstrong

  Apr 1, 2026
  1.0
  Was there 20 mins, stood around. Looked at several devices, no one come up, other the kid for AT&T, to sell me a phone, I dont need. What a waste of time. Heading to Aventura, hopefully they will be better.
• JC

  Julie Chatar

  Mar 26, 2026
  1.0
  If you're looking for an item in the store, it's not easy to find. And you have to wait a very long time to get assistance. They are not knowledgeable of the products. It's more helpful to run whatever you're looking for on AI to give you the full specs and what the product is good for.

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