Verizon

4.3
400 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Parrish, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
8980 Us Highway 301 N, Parrish, FL
34219, United States

Hours

Reviews

4.4
392 reviews
5 stars
317
4 stars
11
3 stars
6
2 stars
10
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were reported as rude and unprofessional.

Staff Knowledge

Several customers highlighted the knowledge and efficiency of staff members like Lucy, Chris, and Noah, who provided valuable assistance during phone upgrades.

Long Wait Times

Customers frequently complained about long wait times and poor service prioritization, with some waiting over an hour without being attended to.

Sales Practices

Multiple reviews indicated concerns about upselling and unclear pricing, with customers feeling misled about charges for accessories and services.

Store Environment

The store environment received mixed feedback; while some found it welcoming, others reported feeling ignored or unvalued.
  • SA
    Samantha Aviles
    Nov 16, 2025
    5.0
    Lucy was wonderful! Had an issue with my daughter’s Gizmo that they couldn’t figure out over the phone so I came into the store. Lucy helped us out and had so much patience!
  • EK
    Erika Koelpin
    Oct 18, 2025
    1.0
    Terrible customer service, inadequate/ unhelpful staff- better luck just calling corporate/ dealing with everything online
  • BB
    BJ Bright
    Oct 5, 2025
    5.0
    Jeremiah was very helpful, I am a small business owner, time is everything to me. He had me in and out with a new iPhone, iPad, and watch withing 30 minutes. And I walked in 5 minutes before closing. Highly recommend his service.
  • GG
    Gerri Gerling
    Sep 29, 2025
    5.0
    They were very patient with me because my phone had been hacked. Lucy went through and deleted apps for me. I recommend this store for assistance!
  • RU
    Rebekah Underwood
    Sep 22, 2025
    5.0
    Chris was absolutely wonderful today! We came in to upgrade my son’s phone and while waiting for the transfer process an older gentleman came in raising hell. He was very rude to Chris and to another employee. Chris handled the older gentleman very respectfully and calmed him down. The older gentleman interrupted Chris while he was helping my son and I. Chris was great and definitely give him a 5 star rating! He was respectful, knowledgeable and very kind! Great experience!

Frequently Asked Questions About Verizon

What wireless brands does Verizon Parrish offer?

Verizon Parrish offers wireless devices from brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.

What products can I purchase at Verizon Parrish?

You can buy smartphones, tablets, wearable devices, sim cards, laptops, home phone replacements, mobile broadband, and various accessories such as audio and power accessories.