Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,959 reviews
5 stars
1,645
4 stars
617
3 stars
288
2 stars
120
1 star
289
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for their helpfulness, while others were reported as rude or unprofessional.
Delivery Issues
Numerous complaints about unreliable delivery schedules and poor communication regarding appliance orders.
Product Knowledge
Some employees demonstrated excellent product knowledge and provided helpful assistance, while others were perceived as unhelpful or inattentive.
Store Experience
Inconsistent in-store experiences; some customers appreciated the helpful staff, while others faced long waits and lack of assistance.
Return Policy
Frustration over strict return policies and issues with open-box items not meeting advertised conditions.
- KKKeith5 days ago4.0Had an awesome experience here. I came in with an issue with a phone upgrade that ATT refused to fix and the management specifically Ryan really went above and beyond to help me out. The staff was super friendly too, real young cool bunch and they made everything easy. Appreciate the great service!
- TMTony Martin5 days ago5.0Store was amazing the people were great, service was great highly recommend this store.
- LKLarry-Lou KemiaNov 10, 20255.0Went to purchase a laptop. Doug was extremely polite, knowledgeable and pleasant. I gave him my price range and desired use he provided a few options with clear explanations as to the benefits and limitations of them and was happy to answer all my questions. I was in and out quickly fantastic experience.
- CWCaroline WindhamNov 6, 20255.0It's my "go to" for electronics in town. Years ago it had a much larger inventory in stock, however, you can speak with employees who can usually answer your questions and tell you exactly what to buy or order. At big box stores, you don't have the expertise that you do at Best Buy and their inventory is even more limited. Best buy is my-go to.
- BABrian L AllstonOct 17, 20251.0I highly recommend you do not order any appliances that require delivery or installation. My wife and I purchased a refrigerator, washer, and dryer in mid September and were told it would be a week wait for delivery and installation. We were not in desperate need so we agreed. Confirmed the delivery date 5 days before scheduled delivery and on the morning of delivery I got an email saying I needed to schedule delivery. I called and spoke with customer service who apologized and rescheduled delivery for the following week. Once again I confirmed several times and checked status at 6:30 on the morning of expected delivery. Status showed delivery was scheduled for between 8 and 12. For the second time we emptied out the old refrigerator and put everything in coolers. Received a message at 7:30 saying that we needed to schedule delivery. Two strikes. This morning the delivery was scheduled for between 9am and 1pm. Got a status confirmation. Cleared out the fridge and pathway for delivery and removal of appliances. Received a message at 0800 saying that I needed to schedule delivery. Oh hell no! Called the Best Buy customer support number and informed them that I wanted a full refund (over 3k). Was initially told that it was not possible to receive a refund and I needed to reschedule FOR THE FOURTH TIME! My normally calm and polite temperament went out the window. I let the representative know that I would be issued a refund one way or another. After a 20 minute wait on hold I was told that I would receive a refund and I have received confirmation of the refund. Best Buy might be ok for purchasing in stock items to carry out with you but I will absolutely never order another large appliance from them. I was not offered any compensation at all for the 3 separate days that I had to clear my calendar and load all my perishables into coolers and clear out pathways for the deliveries that never happened.
Frequently Asked Questions About Best Buy
What are the regular operating hours of Best Buy in Panama City?
Best Buy Panama City is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sundays from 10:00 AM to 8:00 PM.
Does Best Buy Panama City offer curbside pickup services?
Currently, Best Buy Panama City does not offer curbside pickup service but does provide in-store pickup.
What types of products can I find at Best Buy Panama City?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy Panama City, with expert advice and Geek Squad support available.
Is the Best Buy store wheelchair accessible?
Yes, Best Buy Panama City has a wheelchair accessible entrance for customers.
Does Best Buy Panama City offer repair and tech support services?
Yes, the store provides service repair and Geek Squad support to assist with technical issues and installations.
Can I pay with debit cards at Best Buy Panama City?
Yes, Best Buy Panama City accepts debit card payments and does not require cash only transactions.
What nearby restaurants can I visit before or after shopping at Best Buy Panama City?
Nearby eateries include Wayback Burgers, NY Famous Pizza And Pasta, Moe's Southwest Grill, and Red Lobster, perfect for grabbing a meal during your visit.
Where can I find a tanning salon near Best Buy Panama City?
Palm Beach Tan and Exotic Exposure Tanning are nearby tanning salons where customers can relax before or after their shopping trip at Best Buy.
Are there any nearby hotels if I need accommodation close to Best Buy Panama City?
Yes, several hotels such as Hilton Garden Inn Panama City, Quality Inn and Conference Center, and La Quinta Inn and Suites are located near Best Buy Panama City.
How can nearby financial services be helpful during a trip to Best Buy Panama City?
Nearby credit unions like Tyndall Federal Credit Union and ATM services including Navy Federal Credit Union ATM provide convenient banking options while visiting Best Buy.