Verizon

4.5
365 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Panama City Beach’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
11560 Panama City Beach Pkwy, Panama City Beach, FL
32407, United States

Hours

Reviews

4.5
363 reviews
5 stars
303
4 stars
16
3 stars
9
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Caleb, Kamron, and Will for their exceptional service.

Professionalism

Customers frequently noted the professionalism of the staff, highlighting their patience and ability to resolve issues efficiently.

Store Environment

The store was described as clean, well-organized, and welcoming, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, there were some complaints about rude staff and unresolved issues, indicating inconsistency in service quality.

Product Knowledge

Employees were often commended for their extensive knowledge about products and plans, helping customers make informed decisions.
  • NH
    Norman Herrin
    Nov 9, 2025
    5.0
    I just left the store on Back Beach Road and am reminded why I stick with Verizon rather than chase the latest occasional cheaper plan from others. I walked in with a cell phone problem and a young man named Cameron (very friendly and professional) was able to reset my phone, to include reinstalling an app I must have accidentally deleted, which apparently removed my on-screen keyboard option. It would have taken me forever to figure this out, if I could have solved it at all. Thank you to Cameron for efficient, free help with a phone that I'm glad I bought from them, even though my purchase was several years ago. When I need a new phone, I'll be back.
  • BR
    Barb Rula
    Sep 26, 2025
    5.0
    Excellent professional service I would recommend this business to everyone Butler helped me at this location
  • TB
    Toneglow Brighten
    Sep 26, 2025
    5.0
    "Great experience at the Verizon Wireless store! The staff were knowledgeable, friendly, and helpful. They took the time to understand my needs and provided excellent solutions. The store was clean and well-organized, and the service was efficient. I appreciated the personalized attention and would highly recommend this store to others. Five stars for excellent customer service!" I wish i could’ve give more than five because of the storm the previous store put me through and have me running back and forth they mess my account up and these guys especially the manager they sit with me from 5 till they close just for it to fix and a big shout out to the customer representative that i got on the phone he was patient with us to the end thank yall so much i pick up extra shifts just to get it and it works out well thank yall for your time and patience guys this is the store they are very knowledgeable, understanding kind
  • JL
    Jason Land
    Aug 13, 2025
    5.0
    Kam’Ron is extremely knowledgeable and professional and made it incredibly simple to get my service setup. This is a locally run Verizon store and I will only do business and they will be the only branch I use moving forward. Bravo to Kam and the crew at this store.
  • AS
    Alojs Sjola
    Jul 23, 2025
    5.0
    Tamera eyes are beautiful and thank you so much for the help

Frequently Asked Questions About Verizon

What types of devices can I upgrade at the Verizon store in Panama City Beach?

You can upgrade devices such as Apple iPhones, Samsung Galaxy phones, Google Pixel, and Motorola at the Verizon store.

What are the operating hours of the Verizon store at 11560 Panama City Beach Pkwy?

The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.