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Verizon

4.5
(369 reviews)

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Panama City Beach’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Panama City Beach connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
11560 Panama City Beach Pkwy, Panama City Beach, FL
32407, United States

Hours

Reviews

4.5
369 reviews
5 stars
307
4 stars
16
3 stars
9
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Caleb, Kam'Ron, and Jake providing exceptional service.

Professionalism

Several reviews highlighted the professionalism of the staff, noting their patience and thoroughness in addressing customer needs and resolving issues.

Mixed Experiences

While many customers had positive experiences, some reported instances of poor service or unprofessional behavior from certain employees, indicating inconsistency in customer experiences.

Store Environment

Customers appreciated the cleanliness and organization of the store, contributing to a positive shopping experience.

Product Knowledge

Staff members were frequently noted for their extensive knowledge about products and services, helping customers make informed decisions.
  • JS
    John Sevilla
    Jan 31, 2026
    5.0
    Kam'Ron is awesome! He took care of my new service so quick! Great personality and service! 5 star!
  • CG
    Carol Gray
    Jan 8, 2026
    5.0
    This store has the most professional, helpful employee's of any Verizon store I've ever been. Pier Park said they couldn't do anything to fix phone n tried to sell me a new one n wipe out my year old phone without any emotion.
  • GH
    g h
    Dec 14, 2025
    5.0
    I recently visited the Verizon store and had the pleasure of working with Jake. From start to finish, Jake demonstrated a level of professionalism and care that truly set him apart. He was not only knowledgeable about the products and services, but also incredibly thoughtful in addressing my specific needs. Jake took the time to answer all my questions thoroughly and made sure I understood every option available to me. What impressed me most was his remarkable attention to detail. He ensured that every aspect of my purchase and setup was handled perfectly, double-checking everything and making sure I left with complete confidence. It’s rare to encounter someone so dedicated to providing an exceptional customer experience. Jake is, without a doubt, the best representative I’ve ever worked with at any Verizon store. If you want outstanding service and peace of mind, I highly recommend asking for Jake!
  • NH
    Norman Herrin
    Nov 9, 2025
    5.0
    I just left the store on Back Beach Road and am reminded why I stick with Verizon rather than chase the latest occasional cheaper plan from others. I walked in with a cell phone problem and a young man named Cameron (very friendly and professional) was able to reset my phone, to include reinstalling an app I must have accidentally deleted, which apparently removed my on-screen keyboard option. It would have taken me forever to figure this out, if I could have solved it at all. Thank you to Cameron for efficient, free help with a phone that I'm glad I bought from them, even though my purchase was several years ago. When I need a new phone, I'll be back.
  • TB
    Toneglow Brighten
    Sep 26, 2025
    5.0
    "Great experience at the Verizon Wireless store! The staff were knowledgeable, friendly, and helpful. They took the time to understand my needs and provided excellent solutions. The store was clean and well-organized, and the service was efficient. I appreciated the personalized attention and would highly recommend this store to others. Five stars for excellent customer service!" I wish i could’ve give more than five because of the storm the previous store put me through and have me running back and forth they mess my account up and these guys especially the manager they sit with me from 5 till they close just for it to fix and a big shout out to the customer representative that i got on the phone he was patient with us to the end thank yall so much i pick up extra shifts just to get it and it works out well thank yall for your time and patience guys this is the store they are very knowledgeable, understanding kind

Frequently Asked Questions About Verizon

What types of devices can I upgrade at the Verizon store in Panama City Beach?

You can upgrade devices such as Apple iPhones, Samsung Galaxy phones, Google Pixel, and Motorola at the Verizon store.

What are the operating hours of the Verizon store at 11560 Panama City Beach Pkwy?

The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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