Visit our store at Palm Harbor for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback is mixed; while some customers praised individual staff members for their helpfulness and patience, others reported rude or dismissive behavior from employees.
Technical Support
Several reviews highlighted issues with technical support, including incorrect information and unresolved problems, leading to customer frustration.
Sales Practices
There are complaints about aggressive sales tactics and misinformation regarding promotions and services, causing dissatisfaction among customers.
Store Experience
Customers noted long wait times and inconsistent service quality, with some expressing disappointment in the overall store environment.
KB
Kristen Beal
Jan 18, 2026
1.0
We have 9 lines on a business account, you would think we might be able to get some customer service. Zero chance. As a business customer you can’t talk to anyone on the weekend or they will just hang up on you. The store won’t help you either , they just want to make another sale. There is zero customer support. The only thing they do is try to sell you more services on your account. We can’t even activate a phone without having to go into the store. (That awesome business service) A few months ago we tried to purchase the Verizon car monitors…they had no idea what they were.
AF
Anne Flores
Jan 8, 2026
5.0
Top notch customer service! Huge shoutout Dominique for going above and beyond to help resolve issues we were having with setting up our new phones.
MF
Michael Francischelli
Dec 31, 2025
5.0
Nicole did a great job helping the entire family get 2 new lines, 2 upgrades, and helping the family get a good deal. Thank you so much for all your patience and kindness! Have a Happy New Year! Hope you get a raise! 🙏😊 God bless
HB
Hubert Booth
Dec 24, 2025
5.0
After three failed attempts with Verizon customer service on the phone and in chat, Coree at the Palm Harbor location was able to quickly and efficiently arrange a replacement phone for our 95 year old father. Additionally he was pleasant during the whole process. Thank You Coree!
JH
Jorge Hernandez
Dec 21, 2025
5.0
Bought 2 Verizon Prepaid phones from Amazon, during Cyber Monday, and as soon as they arrived, tried to change our devices, via the Verizon Web site, to no avail. No matter what I did, it wouldn’t go through. Called the Customer Service number, and the AI helper, was no help at all. It even got surly with me at one point, when I asked for a representative, telling me Goodbye and hanging up!
Which brings to why I visited this Verizon store yesterday. Upon arriving, I was directed to Reese Mears, and I explained the situation I was in. He said, no problem, we’ll take care of you, and boy, did he!
For the next hour, not only did Reese activate our new phones, he patiently moved all files, contacts, texts, etc., from our old phones to the new ones. He made sure that everything was working as it should, before letting me go. Mind you, I did not buy our phones from this store, yet his exceptional Customer Support was impeccable!
We are enjoying our new phones, and we owe it all to Reese. Can’t say enough about his supportive attitude, caring and professional demeanor. It’s a Specialist like him, that keeps us with Verizon. Happy Holidays, Reese, and keep up the outstanding work!
What are the operating hours of the Verizon store in Palm Harbor?
The Verizon store in Palm Harbor is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What brands of smartphones are available at the Verizon store in Palm Harbor?
The store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and also carries Motorola, Kyocera, and TCL devices.
Does the Palm Harbor Verizon store offer in-store pickup and delivery options?
Yes, you can buy online and pick up your order in store, or choose free 2-day shipping, express lockers, or same-day delivery where available.
Can I schedule an appointment at the Palm Harbor Verizon store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient visit.
What types of services does the Verizon store in Palm Harbor provide?
The store offers mobile plans, wireless internet plans, voice plans, and Fios internet plans for personal and business use.
Are there contact options to reach the Verizon store in Palm Harbor?
Yes, you can contact the store by phone at +1 727-748-2829 or +1 866-644-4532.
Is there free Wi-Fi available at the Verizon store?
Yes, free Wi-Fi is available for customers at the Palm Harbor Verizon store.
What nearby places can I visit before or after shopping at Verizon Palm Harbor?
Nearby you can visit Grain and Berry for healthy food and smoothies, Grill Fresh for fast healthy meals, or relax at Starbucks coffee shop.
How can nearby medical and counseling services benefit Verizon customers in the Palm Harbor area?
Customers visiting Verizon can find nearby healthcare providers such as Building New Horizons Inc for counseling, Sunshine Allergy for allergist services, or Dr. Jessica Gordon for nurse practitioner care, which adds convenience for combined errands.
Are there nearby financial or insurance services for Verizon customers in Palm Harbor?
Yes, near the Verizon store you can find financial services like JoAnn Rooney Team of NFM Lending, Michael Tow: Allstate Insurance, and Gulf Coast Advisors Inc for various financial and insurance needs.
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